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  • 1.
    B. Torretta, Nicholas
    et al.
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Sanchez de La Barquera, Xaviera
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Who gets to situate design? Reflections from engaging with diversity in design2018In: EASST2018:: Meetings: Making Science, Technology and Society together, 2018Conference paper (Refereed)
    Abstract [en]

    The current unsustainability crises have called on design to pay greater attention to the social, political, cultural and environmental dynamics of designing. These include the processes, relations, consequences, and response-abilities of design. As design practices continue to move out of the studio and engage with 'the social', the character of these design practices and their relation to the contexts in which they operate come into focus. The basic orientation of design—to approach with an intention to bring about change—can strongly activate and reveal the colonial ethos of design in these contexts, and raise questions of how to navigate different and even incommensurable value systems and types of knowledge. These issues are brought into sharp relief in our current project of working with Sami people in a project that is part of an advanced professional industrial design education. The project is motivated by an ambition to challenge ourselves and our students to open up to change through engaging with diversity. These engagements have required those involved to rethink their worldviews, values and understanding of knowledge. Situating design in this context, we must also ask: at what point does situating become imposing? Who gets to situate? Who are we to suggest something to this community as outsiders? Who gets to decide value? What does design have to offer? And, more hopefully: how might we shift from imposing our methods and values to a more transformational process of learning to design (and live) together, negotiating and sharing through an interweaving of partial perspectives?

  • 2. Barbosa, Janaina T.
    et al.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Mota, João A.
    Power of design agency in building and sustaining collaboration: two cases in São Paulo2017In: Nordes 2017: DESIGN+POWER, Nordes , 2017, no 7Conference paper (Refereed)
    Abstract [en]

    Design research has considered the power of collaboration in terms of the politics of artefacts, services and practices to build or to support publics. Working within a framework of “commons” as continuing processes of negotiation in collaboration, this study asks: How can designskills and agency build up collaborative capacities in urban communities for sustained processes of social innovation? This qualitative research explores two case studies in Brazil, where design agency is identified in social practices carried out by both designers and non-designers. Three key processes involved in designing collaboration were identified: experimenting, disrupting and sustaining. This work concluded that design skills facilitate the distribution of power to build collaboration through co-production of common spaces. This investigation contributes to the ongoing discussion of design and “infrastructuring,” identifying the power of design agency in building and sustaining collaboration in a complex social landscape of an emerging city.

  • 3.
    Davoli, Lorenzo
    et al.
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Redström, Johan
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Trojans & Drones: Materializing possibilities for transforming industrial infrastructures2015In: Proceedings of the 2nd Biennial Research Through Design Conference, Cambridge, UK, 2015Conference paper (Refereed)
    Abstract [en]

    Emerging post-industrial societal needs require the evolution of existing networks of industrial infrastructures toward more distributed and citizen-centered configurations. This opens up new questions regarding what design processes and practices are necessary to effect change within these systems that are often deliberately not accessible and open for design interventions. We here present a set of design explorations in tracing and materializing infrastructures in order to make them available for design and participation, taking logistic services in a remote rural

    area of northern Sweden as a case study and field site. A design concept consisting of a drone and drone postbox were used to speculate about the possibility of a community-owned delivery network operated by drones

    in synergy with existing infrastructures. We used these artifacts in staging participatory processes of imagination and experimentation in order to explore possible future configurations. The project provides an example of a possible framework for initiating and curating the transformation

    of industrial systems towards more open and locally adaptive forms and functions.

    In particular, it illustrates the rich potential and opportunities for design when it comes to ways of knowing and designing with the infra- structural—that which is usually hidden beneath the surface. 

  • 4. Jarrahi, Mohammad Hossein
    et al.
    Snyder, Jaime
    Askay, David
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Karunakaran, Arvind
    From "Effects" to "Entanglements": A Fishbowl Discussion on Sociomateriality2014Conference paper (Refereed)
    Abstract [en]

    Multiple research areas within the field of information studies grapple with the notion of technology and its role in social processes and outcomes. Recent theorizations on sociomateriality reflect a renewed interest in studying the mutually constitutive nature of the relationships among technology, materiality and social contexts (e.g., Leonardi, Nardi, & Kallinikos, 2012; Orlikowski, 2007). In specific, the sociomaterial perspective offers a promising path for `information' scholars to move from theorizing about the "effects" of specific technologies on organizational and societal outcomes to considering the constitutive "entanglement" among them.

  • 5. Jung, Heekyoung
    et al.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Wiberg, Mikael
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Stolterman, Erik
    School of Informatics and Computing, Indiana University, USA.
    Metaphors, materialities, and affordances: hybrid morphologies in the design of interactive artifacts2017In: Design Studies, ISSN 0142-694X, E-ISSN 1872-6909, Vol. 53, p. 24-46Article in journal (Refereed)
    Abstract [en]

    As materiality of interactive artifacts is diversified with integrated physical and digital materials, metaphoric design approaches in Human–Computer Interaction (HCI) go beyond resembling the appearance of physical objects, exploring novel materials and forms of interactive artifacts. The hybrid materialities and forms of artifacts influence how interactivity is perceived, reframing the concept of affordances according to its evolving relationship to metaphors and materialities. By conceptualizing interactive forms in their surface, behavioral and systemic aspects, we examine multifaceted roles of metaphors in HCI from concealing and revealing a formal system to expanding and reifying its meaning; and propose a morphologic perspective on affordances as an invitation for making variations of interactive forms by compositing multiple design resources.

  • 6. Michelfelder, Diane P.
    et al.
    Wellner, Galit
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Designing differently: toward a methodology for an ethics of feminist technology design2017In: The ethics of technology: methods and approaches / [ed] Sven Ove Hansson, London: Rowman & Littlefield International, 2017, p. 193-218Chapter in book (Refereed)
  • 7.
    Redström, Johan
    et al.
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Changing Things: Innovation through Design Philosophy2019In: Academy for Design Innovation Management Conference 2019: Research Perspectives in the Era of Transformations, London: Loughborough University, , 2019Conference paper (Refereed)
    Abstract [en]

    Digital networked technologies are currently at the forefront of contemporary innovation, driving changes in sociotechnical practices across industrial sectors and in everyday life. Yet technical innovation has been outpacing our capacity to make sense of these technologies and the fundamental changes associated with them. This sense-making enterprise is the focus of our current research in developing a design philosophy for changing things. We describe a conceptual framework developed around the concept of things as fluid assemblages to investigate and articulate what is going on with things, and how their development might be (re)directed toward preferable futures. Specifically, we here examine the important role of design philosophy in innovation, using the conceptual framework developed as a way to point toward potential sites for innovation in the current sociotechnical landscape. The line of investigation we pursue suggests that doing philosophy should become a central part of innovative design practices.

  • 8.
    Redström, Johan
    et al.
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Changing things: the future of objects in a digital world2018Book (Refereed)
    Abstract [en]

    Many of the things we now live with do not take a purely physical form. Objects such as smart phones, laptops and wearable fitness trackers are different from our things of the past. These new digital forms are networked, dynamic and contextually configured. They can be changeable and unpredictable, even inscrutable when it comes to understanding what they actually do and whom they really serve.

    In this compelling new volume, Johan Redstrom and Heather Wiltse address critical questions that have assumed a fresh urgency in the context of these rapidly-developing forms. Drawing on critical traditions from a range of disciplines that have been used to understand the nature of things, they develop a new vocabulary and a theoretical approach that allows us to account for and address the multi-faceted, dynamic, constantly evolving forms and functions of contemporary things. In doing so, the book prototypes a new design discourse around everyday things, and describes them as fluid assemblages.

    Redstrom and Wiltse explore how a new theoretical framework could enable a richer understanding of things as fluid and networked, with a case study of the evolution of music players culminating in an in-depth discussion of Spotify. Other contemporary 'things' touched on in their analysis include smart phones and watches, as well as digital platforms and applications such as Google, Facebook and Twitter.

  • 9.
    Redström, Johan
    et al.
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Wiltse, Heather
    Indiana university.
    On the multi-instabilities of assembled things2015Conference paper (Other academic)
    Abstract [en]

    One of the key features of a postphenomenological account is its attention to the multistability of artifacts and the many variations that are possible in use. In other words, any given artifact can be perceived and appropriated in a vast number of ways. Recognition and analysis of these multistabilities counters technologically-deterministic readings of artifacts that might see them in the more narrow light of intended use cases and dominant narratives around particular kinds of (technological) progress. It thus helps to ward off reductive approaches that can risk misunderstanding or not seeing what technologies actually do in the world in various contexts, and it does this by pointing to the rich variety of predispositions and possibilities that creative human beings bring to their engagements with the world.

    However, in addition to the possibilities around use, and especially when dealing with contemporary technologies, there is now what might be seen as another kind of destabilizing dynamic that is inherent in the technologies themselves. Many of the technologies that we now interact with on an everyday basis are digital products and services that are dynamic and unique in many ways—not only in the interactions and uses they support, but also in their very constitution as things assembled and made available for use. We here outline an account of the multi-instabilities of dynamically-assembled contemporary digital things, suggesting that such a framing and analysis is required in order to understand their character and the many roles they play in the world.

  • 10.
    Redström, Johan
    et al.
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Press Play: Acts of defining (in) fluid assemblages2015In: Nordes 2015: Design Ecologies, Stockholm: Nordes , 2015Conference paper (Refereed)
    Abstract [en]

    Although design continuously has been expanding its scope of concern and intervention from products to processes, experience, and entire product and service ecologies, ‘things’ remain central to how we think about design and use. but ‘things’ have changed. contemporary materials, technologies and contexts of design and use, we argue, now result in ‘things’ that need to be understood as fluid assemblages rather than traditional objects. these often combine a surface-level simplicity of use with dynamic, sophisticated, and hidden back- end complexity.

    In order to investigate these issues we consider a simple design case and how it has evolved over time and through technological developments: that of pressing play to listen to music. Noting the tendencies in the ongoing evolution, with focus on the simple design element of the ‘play’ button, we suggest that traditional distinctions between design and use are breaking down. coming to grips with the materials and ecologies of contemporary design practice thus requires the development of design theory and methodologies that allow us to articulate and bring into focus these significant new dynamics. 

  • 11. Rodgers, Paul
    et al.
    Innella, Giovanni
    Bremner, Craig
    Coxon, Ian
    Broadley, Cara
    Cadamuro, Alessia
    Carleklev, Stephanie
    Chan, Kwan
    Dilnot, Clive
    Fathers, James
    Fennell, Jac
    Fremantle, Chris
    French, Tara
    Henriques, Diogo
    Lloyd Jones, Peter
    Kettley, Richard
    Kettley, Sarah
    Khan, Mashal
    Logge, Karl
    Archer-Martin, Jen
    McHattie, Lynn-Sayers
    Pulley, Robert
    Shahar, Dina
    Teal, Gemma
    Tewari, Saurabh
    Treadaway, Cathy
    Tsekleves, Emmanuel
    Moradi Valadkeshyaei, Hamed
    Ventura, Jonathan
    Watt, Trudy A.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Winton, Euan
    The Lancaster Care Charter2019In: Design Issues, ISSN 0747-9360, E-ISSN 1531-4790, Vol. 35, no 1, p. 73-77Article in journal (Refereed)
  • 12.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Book review of Materiality and Organizing: Social Interaction in a Technological World, edited by Paul M. Leonardi, Bonnie A. Nardi, and Jannis Kallinikos. Oxford, UK: Oxford University Press, 2013. 365 pp. ISBN 9780199664061 (paper).2013In: The Information Society, ISSN 0197-2243, E-ISSN 1087-6537, Vol. 29, no 5, p. 322-323Article, book review (Refereed)
  • 13.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Care is expensive2017In: Does Design Care...?: An International Workshop of Design Thought and Action, 2017, p. 79-83Conference paper (Refereed)
  • 14.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Conceptualizing digital mediations2018Conference paper (Refereed)
    Abstract [en]

    Postphenomenology provides a productive framework for thinking through technological mediation. However, understanding digital mediations in particular requires further development and expansion of its conceptual toolkit, even as the orientation in postphenomenology toward ’the ways in which we are present in our world and the world is present to us’ (Verbeek 2005) highlights the very real mediations of these not-only-virtual technologies. In order to unpack the ways in which digital technologies can mediate perception and engagement by making activities visible, I have developed a conceptualization of digital material mediation involving substrates and traces (Wiltse 2014) . The ways in which digital technologies now often configure themselves in relation to particular users calls for analytic sensitivity to multiinstability (Redström and Wiltse 2015). Building on a conceptualization of digital networked things as fluid assemblages (Wiltse, Stolterman and Redström 2015;; Redström and Wiltse 2015), multiintentionality (Wiltse 2017) points to the multiple intentional relations involved in these things, including reverse intentionality in which use of a thing is a means for other actors to find out more about the one doing the using. This is the model of dataveillance in a contemporary context in which data is the resource fuelling social, economic, and governance processes. An incisive conceptualization of digital mediations is needed to understand and articulate the role they now play in not only experience, but also in distributions of power and agency, visibility and invisibility—and to provide insight on how to design in order to better care for their consequences.

  • 15.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Materiality and Organizing: Social Interaction in a Technological World2013In: The Information Society, ISSN 0197-2243, E-ISSN 1087-6537, Vol. 29, no 5, p. 322-323Article, book review (Other academic)
  • 16.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Mediating (Infra)structures: Technology, Media, Environment2017In: Postphenomenology and media: essays on human-media-world relations / [ed] Yoni Van Den Eede, Stacy O'Neal Irwin, Galit Wellner, Lanham, Maryland: Lexington Books, 2017, p. 3-25Chapter in book (Refereed)
  • 17.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    On Being Turned Inside Out2015In: interactions, ISSN 1072-5520, E-ISSN 1558-3449, Vol. 22, no 3, p. 20-21Article in journal (Other academic)
  • 18.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    On the multi- intentionality of assembled things2017Conference paper (Refereed)
  • 19.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Surveillance (Alternatives), by Design2019In: The State of Responsible IoT 2019: Small Escapes from Surveillance Capitalism / [ed] Andrea Krajewski, Max Krüger, Berlin: ThingsCon e.V. , 2019, p. 53-58Chapter in book (Other (popular science, discussion, etc.))
  • 20.
    Wiltse, Heather
    School of Informatics and Computing, Indiana University, United States.
    The mediating role of responsive digital materials: a conceptual investigation and analytic framework2013Doctoral thesis, monograph (Other academic)
    Abstract [en]

    Digital technologies have become thoroughly enmeshed in everyday life, forming a backdrop of experience. We live not only with these technologies but also through them as they mediate our engagement with the world. This mediation calls for closer attention with respect to practical design concerns as well as more theoretical and philosophical questions regarding the role of technologies in experience and society. This dissertation is an inquiry into this mediating role of technology. Its purpose is to analyze and theorize the relation between mediating technologies and the activities they make visible; to theorize the structure and dynamics of digitally-mediated engagement; and to provide a flexible conceptual framework that can be used for analyzing these aspects during design and critique. It develops a conceptualization of digital technologies as responsive digital materials that function as substrates that can make activities visible as traces. It then applies and extends existing postphenomenological theories of technological mediation in order to account for these specific components of digital material and to examine the structure and dynamics of digital material mediation. These theoretical developments are empirically grounded in a set of structured close analyses of specific digital material cases. This analytic, artifact-centered method was developed in order to analyze specific mechanisms by which digital technologies make activities visible, and in a way that can be useful in both practical design work and more theoretical analyses. The primary contributions of this dissertation are a theoretical framing of the mediating role and capabilities of technologies as a unit of analysis; development and extension of existing conceptualizations of digital material and technological mediation; a conceptual framework that can be used in framing and analysis; a method of framing and analyzing digital material cases; and an archive of cases that illustrate this method and approach. The high-level goal of this dissertation is to enable and contribute to a philosophically-grounded understanding of the role of digital technologies in society and human experience, and its contributions are intended to enable further, more precise, and more practical inquiries into the ways in which digital materials mediate engagement with the world.

  • 21.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    The Smartphone: Digital Mediation Through Fluid Assemblages2019Conference paper (Other academic)
    Abstract [en]

    There is much exciting work being done at the intersection between media theory and STS. As objects become ‘smart,’ as in the Internet of Things, smart homes, and smart cities, they will continue to shape our knowledge of the objectified world we have constructed since at least the 18th century. Contra McLuhan, but in line with the recent work of John Durham Peters, the human body becomes medium; and scientific knowledge is dependent on novel and emerging mechanisms of (prosthetic) sensation and perception that allow for the observation of phenomena. This panel brings together scholars working in this emerging area to explore how attention to media theory can inform STS and how STS can inform the study of media theory.

    We invite scholars from the fields of media studies and science and technology studies to engage in theoretically and empirically informed dialogues, which investigate and define the relationship(s) between media formats and the production of knowledge in both contemporary and historical periods. Our goal in convening this panel is to set an agenda for the productive mingling of these fields towards an understanding of the epistemologies and possible practices that are embedded in the media-objects with which we engage. In short: to know knowledge-as-mediation, and mediation-as-knowledge. Each panelist is invited to bring one object (slide, film clip, written excerpt, piece of technology …) which for them operates in both media theory and STS. After a short presentation of each object, a panel discussion will ensue.

  • 22.
    Wiltse, Heather
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Unpacking Digital Material Mediation2014In: Techné: Research in Philosophy and Technology, ISSN 1091-8264, Vol. 18, no 3, p. 154-182Article in journal (Refereed)
    Abstract [en]

    Digital technologies mediate engagement with the world by making ac- tivities visible. The automaticity and physicality of the ways in which they do this suggest that it could be productive to view them as responsive digital materials. This paper explores the structure and function of responsive materials in order to develop a conceptualization of responsive digital materials. It then begins to unpack the com- plexities of digital material mediation through both drawing on and extending existing postphenomenological theory. 

  • 23.
    Wiltse, Heather
    et al.
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Lindh Karlsson, Monica
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Lindström, Kristina
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Pawar, Aditya
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Ståhl, Åsa
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Non-local situations: speculating about future response-abilities of postindustrial design (research)2016Conference paper (Other academic)
    Abstract [en]

    Design deals with the material, social, political, cultural, economic, and more, and in relation to history—past, present, and (possible) future(s) At the same time, the objects of design are becoming less traditionally thing- like and rather connected, dynamic, ‘smart’ components of product and service ecosystems. We need, then, to find ways to grapple with (eco)systems, contextual specificities, new forms of technologies, and societal needs in a changing world where we have yet to even begin to adequately come to grips with the implications of our dwindling resources and impending climate collapse; political structures are often woefully ineffective; and advanced capitalism seems to be spinning disastrously out of control. The aim of this conversation is to speculate about future articulations, practices, and contexts of postindustrial design (research), and in the process to prototype the inclusive, rich, realistic yet hopeful discourse among passionate partial perspectives that is necessary to support it. This is a process of developing our ‘response-abilities’—our ‘collective capacity to respond’.

  • 24.
    Wiltse, Heather
    et al.
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Stolterman, Erik
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design. Indiana University.
    Redström, Johan
    Umeå University, Faculty of Science and Technology, Umeå Institute of Design.
    Wicked Interactions: (On the Necessity of) Reframing the 'Computer' in Philosophy and Design2015In: Techné: Research in Philosophy and Technology, ISSN 1091-8264, E-ISSN 1091-8264, Vol. 19, no 1, p. 26-49Article in journal (Refereed)
    Abstract [en]

    The digital computational technologies that over the past decades have come to be fully integrated into nearly all aspects of human life have varying forms, scales, interactive mechanisms, functions, configurations, and interconnections. Much of this complexity and associated implications for human experience are, however, hidden by prevalent notions of ‘the computer’ as an object. In this paper, we consider how everyday digital technologies collectively mediate human experience, arguing that these technologies are better understood as fluid assemblages that have as many similarities with the infra-structural as they have properties typical for objects. We characterize these aspects in terms of ‘wicked interactions,’ drawing on and adapting the classic theory of wicked problems in design discourse that has similarly consid-ered the complexity of interactions with and within other types of social infrastructure. In doing this we emphasize the need and the potential for building up connections between philosophy of technology and design discourse, with the hope that this might further the shared goals of understanding digital technologies and their consequences and determining how to act in relation to them and their design.

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