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  • 1.
    Mähler, Viktor
    et al.
    Umeå University.
    Westergren, Ulrika H.
    Umeå University.
    Facilitating Organizational Adoption of Sensor-Based Systems: Espoused Beliefs, Shared Assumptions and Perceived Values2019In: Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52): Maui, Hawaii, Jan. 8-11, 2019, HICSS , 2019, p. 6470-6479Conference paper (Refereed)
    Abstract [en]

    The advent of sensor-based systems with their ability to collect, transmit and process context-aware data creates new opportunities for service delivery. We know from earlier research that there may be barriers to the adoption of new information technology (IT) within an organization. Sensor-based systems, with unprecedented potential for monitoring of products, people and processes are an interesting mix of potential and risk. Through the lens of organizational culture theory, we examine the question: Given the ambiguity and complexity of sensor-based systems, how does organizational culture influence perceptions of system value and purpose, and which factors determine the susceptibility of adoption among individual workers and teams? Our results suggest that the adoption of sensor-based systems is facilitated by 1) a basic comprehension of the system, its functionality, purpose and limitations; 2) a shared view of stakeholders’ roles and responsibilities, and 3) a pronounced and tangible vision for value creation.

  • 2.
    Mähler, Viktor
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Westergren, Ulrika H.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Working with IoT: A Case Study Detailing Workplace Digitalization Through IoT System Adoption2018In: Internet of Things. Information Processing in an Increasingly Connected World, Springer, 2018Conference paper (Refereed)
    Abstract [en]

    As the Internet of Things (IoT) continues to grow in scope it is bound to pervade an increasing number of firms. To that end it becomes important to understand the challenges and opportunities associated with introducing IoT in the workplace. By studying IoT implementation and usage from the perspective of three different stakeholders cooperating around the same IoT system, we explore how the introduction of IoT in the workplace presents unique opportunities and challenges for both management and individual workers. We conclude that the identified opportunities expressed by the different stakeholders were increased productivity, the ability to monitor performance, and improved customer relations. Challenges encountered were increased stress among some workers and forming a shared understanding of the IoT system’s capabilities amongst different stakeholders.

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