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Sivakumar, Pavithra
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Sjöström, H., Sivakumar, P. & Skog, D. A. (2023). Digital innovation diffusion: a case study of an X-reality innovation diffusion. In: : . Paper presented at The 46th Information Systems Research Seminar in Scandinavia (IRIS2023), Porvoo, Finland, August 13-16, 2023.
Öppna denna publikation i ny flik eller fönster >>Digital innovation diffusion: a case study of an X-reality innovation diffusion
2023 (Engelska)Konferensbidrag, Enbart muntlig presentation (Refereegranskat)
Abstract [en]

Digital innovation (DI) has enabled businesses to enhance their existing market offerings by integrating digital features. Despite advanced technologies, substantial marketing efforts, and global recognition, businesses can still struggle to convince customers to adopt their digital market offerings. This process of spreading novel innovation is known as diffusion. In the fast-growing digital world, due to the unique characteristics of DI, traditional diffusion theories and models show limited explanatory power, creating challenges for researchers and practitioners alike. With the aim of exploring these challenges, we position our research within the IS literature with the following research question:"How and why do diffusion enablers and barriers emerge during digital innovation?". We conducted an interpretive case study of Company X, one of the world's largest consulting firms and an active DI practitioner. Our findings suggest that digital innovation diffusion can be enabled or hindered by several understudied interdependencies in its technological architecture. Furthermore, for successful diffusion, how DI distributes the division of labor between actors and subsequent layers must be effectively embedded and aligned for value in the clients' context in order to diffuse successfully. This study provides novel insights and compelling research avenues. 

Nyckelord
Digital Innovation, Diffusion, Layered Modular Architecture, Technological Embedding, Service-Dominant Logic
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning
Forskningsämne
data- och systemvetenskap
Identifikatorer
urn:nbn:se:umu:diva-217655 (URN)
Konferens
The 46th Information Systems Research Seminar in Scandinavia (IRIS2023), Porvoo, Finland, August 13-16, 2023
Tillgänglig från: 2023-12-11 Skapad: 2023-12-11 Senast uppdaterad: 2023-12-11Bibliografiskt granskad

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