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Sundberg, Leif
Publications (10 of 23) Show all publications
Sundberg, L. (2026). Failure is not an option: tracing discursive shifts across eras of digital government. Scandinavian Journal of Information Systems
Open this publication in new window or tab >>Failure is not an option: tracing discursive shifts across eras of digital government
2026 (English)In: Scandinavian Journal of Information Systems, ISSN 0905-0167, E-ISSN 1901-0990Article in journal (Refereed) Accepted
Abstract [en]

Government use of digital technology is often accompanied by high hopes of generating beneficial outcomes. Previous research has identified several instances where such initiatives have failed to meet expectations. Despite this, optimistic narratives about the potential of digital technology in government persist across policy, media, and academic discourses. Against this backdrop, this paper critically examines narratives regarding the benefits of using digital technology in the public sector. It analyzes Swedish government policy documents and evaluations published between 1961 and 2023. The study highlights recurring patterns over time and identifies three “eras” of digital government: automatic data processing, information technology, and digitalization. The findings reveal optimism in visionary policy documents that draw on contemporary and emergent technological discourses. However, evaluations of these policies present limited evidence of their enactment, leading to disillusionment about transformational outcomes. These findings situate current narratives about digital technology within a broader historical context and open pathways toward more reflective digital government policymaking.

Keywords
digital government, e-government, history of technology, failures, automatic data processing, information technology, digitalization
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-250366 (URN)
Available from: 2026-02-26 Created: 2026-02-26 Last updated: 2026-02-26
Sundberg, L. (2026). Toward sustainable virtual worlds?: Exploring the convergence of the metaverse and generative AI. Business Horizons
Open this publication in new window or tab >>Toward sustainable virtual worlds?: Exploring the convergence of the metaverse and generative AI
2026 (English)In: Business Horizons, ISSN 0007-6813, E-ISSN 1873-6068Article in journal (Refereed) In press
Abstract [en]

This essay explores the emerging relationship between the Metaverse and generative AI (GenAI). “The Metaverse” is a term used to describe 3D virtual worlds that offer potential immersive spaces for interaction, entertainment, and business. However, these worlds are often hampered by a lack of dynamic content and tend to become static over time. Concurrently, GenAI, with its ability to facilitate content creation and simulate intelligent behaviors, redefines the boundaries between creativity and automation. By using the notion of non-player characters (NPCs) in virtual worlds as an example, it is highlighted how GenAI can facilitate a more dynamic and responsive Metaverse. While this technological combination holds promise, it also raises severe ethical concerns, calling for a renewed engagement with earlier literature on what constitutes a ‘good’ life online. Based on this literature, managerial implications to promote sustainable development of these technologies are presented: creation of AI architectures that facilitate creativity, ethical governance, and new mechanisms for value generation. The discussion concludes by stating that technology-wise, we have the tools needed to create an immersive Metaverse, while ethically, more work is needed to align these technologies with human values.

Place, publisher, year, edition, pages
Elsevier, 2026
Keywords
Metaverse, generative AI, virtual worlds, non player characters, npc
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-251551 (URN)10.1016/j.bushor.2026.03.006 (DOI)
Available from: 2026-03-29 Created: 2026-03-29 Last updated: 2026-03-30
Holmström, J., Carroll, N. & Sundberg, L. (2026). What is the creative value of AI hallucinations?: insights from generative AI use in educational contexts. Information Systems Frontiers
Open this publication in new window or tab >>What is the creative value of AI hallucinations?: insights from generative AI use in educational contexts
2026 (English)In: Information Systems Frontiers, ISSN 1387-3326, E-ISSN 1572-9419Article in journal (Refereed) Epub ahead of print
Abstract [en]

As generative artificial intelligence (GenAI) systems become increasingly incorporated into creative processes, they present both opportunities and challenges in terms of redefining creativity. This article provides a perspective on the dual nature of AI hallucinations from a divergent thinking perspective where GenAI creates something unexpected when given a prompt, and examines its role as both a facilitator and an inhibitor of the creative process. Although AI hallucinations can yield new ideas and break from established patterns of thinking to generate creativity, they can also create a dependency which could result in the stalling of creative output. This study uses a qualitative research approach based on the experiences of master’s students who incorporate GenAI and engage with it in their creative work. The findings from the study reveal a relationship between divergent thinking and AI-generated responses, showing GenAI can work both as a collaborator and a disruptor in the creative context. In addressing the duality of hallucinations produced by AI, this research contributes to the larger dialogue surrounding the changing relationship between AI and creativity, highlighting ways in which AI might both promote and disrupt human creativity.

Place, publisher, year, edition, pages
Springer, 2026
Keywords
generative ai, creativity, divergent thinking, duality, hallucinations, higher education
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-252749 (URN)10.1007/s10796-026-10747-x (DOI)001754664800001 ()2-s2.0-105037616443 (Scopus ID)
Funder
Knut and Alice Wallenberg Foundation
Available from: 2026-05-03 Created: 2026-05-03 Last updated: 2026-05-18
Dobslaw, F. & Sundberg, L. (2025). Codenocode predictive modeling: co-development with LLMs for transparency and inclusivity. In: Leonardo Montecchi; Jingyue Li; Denys Poshyvanyk; Dongmei Zhang (Ed.), FSE companion '25: proceedings of the 33rd ACM international conference on the foundations of software engineering. Paper presented at FSE Companion '25: 33rd ACM International Conference on the Foundations of Software Engineering, Clarion Hotel, Trondheim Trondheim, Norge, 23 - 28 juni, 2025 (pp. 1550-1551). New York: ACM Publications
Open this publication in new window or tab >>Codenocode predictive modeling: co-development with LLMs for transparency and inclusivity
2025 (English)In: FSE companion '25: proceedings of the 33rd ACM international conference on the foundations of software engineering / [ed] Leonardo Montecchi; Jingyue Li; Denys Poshyvanyk; Dongmei Zhang, New York: ACM Publications, 2025, p. 1550-1551Conference paper, Published paper (Refereed)
Abstract [en]

In this position paper we propose what we here call a CodeNoCode (CNC) approach to the creation and evaluation of predictive models. NoCode tools are increasingly becoming more powerful, but there is a lack of understanding about the practical/industry adoption of predictive modeling NoCode tools such as KNIME or Orange. To speed-up adoption-in particular for non-technical users- we find this a good time to investigate the LLM-supported co-development of code and GUI (NoCode) for Machine Learning (ML) tasks. ML code follows a rather sequential structure which limits the complexity of the automatic creation of modeling code and as a consequence also the representations and integrations of the modeling process and analysis within a graphical interface. CNC avoids intermediate model formats (transparency), and, in support of LLMs, can be made programming language agnostic while opening up for collaboration between coders and non-coders, in support of LLM assistants (inclusivity).

Place, publisher, year, edition, pages
New York: ACM Publications, 2025
Series
ACM International Conference on the Foundations of Software Engineering, ISSN 15397521
Keywords
CodeNoCode, LLM, NoCode, Predictive Modeling
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-243759 (URN)10.1145/3696630.3731675 (DOI)2-s2.0-105013965802 (Scopus ID)9798400712760 (ISBN)
Conference
FSE Companion '25: 33rd ACM International Conference on the Foundations of Software Engineering, Clarion Hotel, Trondheim Trondheim, Norge, 23 - 28 juni, 2025
Available from: 2025-09-05 Created: 2025-09-05 Last updated: 2025-09-05Bibliographically approved
Sundberg, L., Danielsson, K. & Fernaeus, Y. (2025). Exploring the intersection between gaming cultures and sustainability: looking beyond narrow technological utopias. In: Proceedings of Nordic DiGRA 2025: Hope – Envisioning the Future of Game Cultures. Paper presented at Nordic DiGRA 2025: Hope – Envisioning the Future of Game Cultures, Turku, Finland, May 26-28, 2025.
Open this publication in new window or tab >>Exploring the intersection between gaming cultures and sustainability: looking beyond narrow technological utopias
2025 (English)In: Proceedings of Nordic DiGRA 2025: Hope – Envisioning the Future of Game Cultures, 2025Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

In this extended abstract, we combine perspectives from sustainability studies, retrogaming cultures, and theories of imaginaries. The purpose is to explore new ways ofthinking about technology to promote environmental sustainability. First, we argue for the need for a contrast to contemporary perspectives where not-yet-existingtechnologies are believed to solve issues such as the climate crisis. Second, we propose that mindsets and practices from gaming cultures can aid us in thinkingdifferently about the relationship between technology and sustainability.

Keywords
gaming, sustainability
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-246942 (URN)
Conference
Nordic DiGRA 2025: Hope – Envisioning the Future of Game Cultures, Turku, Finland, May 26-28, 2025
Available from: 2025-12-01 Created: 2025-12-01 Last updated: 2025-12-01Bibliographically approved
Große, C. & Sundberg, L. (2025). Generative AI and digital resilience: a research agenda. Journal of Risk Research
Open this publication in new window or tab >>Generative AI and digital resilience: a research agenda
2025 (English)In: Journal of Risk Research, ISSN 1366-9877, E-ISSN 1466-4461Article in journal (Refereed) Epub ahead of print
Abstract [en]

Generative artificial intelligence (GAI) systems, such as ChatGPT and DALL-E, enable the automatic creation of content that closely resembles human-produced work, allowing for both constructive and potentially harmful applications. This study investigates the impact of GAI on digital resilience in society, focusing on the opportunities and challenges these technologies present. Digital resilience is defined as the capacity to maintain societal functions despite disruptions to or by digital systems. This study draws on a systematic literature review of 164 research articles, with findings categorized into three key perspectives: technology, organization, and governance. Within each perspective, themes for further research are identified. The results highlight the importance of recognizing GAI’s dual nature to both support and threaten digital resilience. To promote secure digitalization, our study calls for more empirical research on the risks associated with GAI applications, transparent artificial intelligence usage, and the establishment of ethical guidelines. The study also advocates for increased interdisciplinary research to ensure that new technologies and resilience can coexist as foundational elements of a resilient, democratic society.

Place, publisher, year, edition, pages
Routledge, 2025
Keywords
generative ai; chatGPT, large language models, risk, digital resilience
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-242780 (URN)10.1080/13669877.2025.2539105 (DOI)001545670700001 ()2-s2.0-105012627039 (Scopus ID)
Funder
Swedish Civil Contingencies Agency
Available from: 2025-08-07 Created: 2025-08-07 Last updated: 2025-09-04
Väyrynen, K., Holmström, J., Sundberg, L., Hietala, H. & Lanamäki, A. (2025). Guardrails, not barriers: navigating AI Act readiness. Business Horizons
Open this publication in new window or tab >>Guardrails, not barriers: navigating AI Act readiness
Show others...
2025 (English)In: Business Horizons, ISSN 0007-6813, E-ISSN 1873-6068Article in journal (Refereed) In press
Abstract [en]

Ongoing efforts to regulate artificial intelligence (AI), such as the recently adopted European AI Act, are affecting organizations that are already hard-pressed to increase their AI readiness. While many fear that such regulations will stifle AI innovation, we argue that they instead set guardrails for, rather than present barriers to, AI initiatives. Thus, organizations need to urgently start preparations for compliance with the AI Act and similar regulations while ensuring continued AI initiative success. In this article, we provide the “AI Act Readiness Framework”, a 2x2 matrix to help organizations map their current AI Act readiness and outline four strategies toward compliant AI initiatives. The framework provides a structured approach to move from low to high AI Act readiness by focusing on achieving clarity regarding legal obligations and compliance. We outline five managerial recommendations that organizations could employ for increased AI Act readiness. In doing so, this paper contributes not only with a framework for organizations aiming to assess their readiness in relation to AI regulation, but also to a future where AI is developed in responsible ways.

Place, publisher, year, edition, pages
Elsevier, 2025
Keywords
Regulation, AI Act Readiness Framework, Artificial Intelligence Act, AI Act compliance strategies
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-243721 (URN)10.1016/j.bushor.2025.08.002 (DOI)2-s2.0-105036236247 (Scopus ID)
Available from: 2025-08-31 Created: 2025-08-31 Last updated: 2026-05-21
Große, C., Sundberg, L. & Abdin, A. (2025). Space systems as critical infrastructure: a soft systems approach. In: Eirik Bjorheim Abrahamsen; Terje Aven; Frederic Bouder; Roger Flage; Marja Ylönen (Ed.), Proceedings of the 35th European Safety and Reliability & the 33rd Society for Risk Analysis Europe Conference: . Paper presented at 35th European Safety and Reliability Conference (ESREL2025) and the 33rd Society for Risk Analysis Europe Conference (SRA-E 2025), Stavanger, Norway, June 15-19, 2025 (pp. 2868-2875). Singapore: Research publishing
Open this publication in new window or tab >>Space systems as critical infrastructure: a soft systems approach
2025 (English)In: Proceedings of the 35th European Safety and Reliability & the 33rd Society for Risk Analysis Europe Conference / [ed] Eirik Bjorheim Abrahamsen; Terje Aven; Frederic Bouder; Roger Flage; Marja Ylönen, Singapore: Research publishing , 2025, p. 2868-2875Conference paper, Published paper (Refereed)
Abstract [en]

Technological developments have enabled private and public actors to access near-Earth space. Space systems are both critical infrastructure and important sub-systems of other critical infrastructures (e.g., GPS and weather forecasting) dependent on space technology. However, unlike other critical infrastructures, space systems are relatively unexplored from a security perspective. The paper presents a system model based on a synthesis of the current research front discussed in national and international research literature, reports, and studies. The soft systems methodology is used to develop the model useful for actors concerned with risk management to increase the understanding of systemic dependencies of space systems and strengthen the resilience in critical infrastructures and services. This paper provides insights into digital risks for space systems, highlighting serious societal consequences and areas for enhanced space security. Based on the system model and the analysis provided for a better understanding of the relationships among these systems, future research needs to strengthen cybersecurity in space systems as exemplified.

Place, publisher, year, edition, pages
Singapore: Research publishing, 2025
Keywords
Space, Digital resilience, Systemic thinking, SSM, Governance, Critical infrastructure, Societal security
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-239851 (URN)978-981-94-3281-3 (ISBN)
Conference
35th European Safety and Reliability Conference (ESREL2025) and the 33rd Society for Risk Analysis Europe Conference (SRA-E 2025), Stavanger, Norway, June 15-19, 2025
Funder
Swedish Civil Contingencies Agency, 2024-06704
Available from: 2025-06-09 Created: 2025-06-09 Last updated: 2025-08-07Bibliographically approved
Sundberg, L., Lidberg, W. & Holmström, J. (2025). The bright side of the moon: transfer learning and creativity in machine learning practice. Creativity Research Journal
Open this publication in new window or tab >>The bright side of the moon: transfer learning and creativity in machine learning practice
2025 (English)In: Creativity Research Journal, ISSN 1040-0419, E-ISSN 1532-6934Article in journal (Refereed) Epub ahead of print
Abstract [en]

AI systems, such as neural-network-based deep learning (DL) and other machine learning (ML) algorithms, can extract valuable insights from data. A major downside of these algorithms is dependence on the availability of sufficient amounts of relevant and structured data. This is clearly problematic for uses in settings where data are scarce and may hamper the development of innovative, creative ML solutions. Hence, there are tensions between ambitions expressed in previous studies to build “universal” solutions based on available (big) data, and the need to contextualize data for specific uses in distinct domains. However, in this paper, we argue that recent advances in ML reduce these tensions and call for more understanding of how these systems can facilitate human creativity. To contribute to such understanding, we present an illustrative application of transfer learning (TL) to facilitate conceptual leaps by broadening algorithmic affordances. This application, involving the use of data on the shapes of lunar craters to identify archeological remains in Swedish forests, highlights how TL can act as a catalyst for cross-domain idea generation through a practical example. By doing so, we theoretically link research on ML development with creativity research, while also demonstrating this connection in practice.

Place, publisher, year, edition, pages
Routledge, 2025
Keywords
machine learning, transfer learning, creativity, hunting pits, conceptual leaps, algorithmic affordances
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-244915 (URN)10.1080/10400419.2025.2565357 (DOI)001585701900001 ()2-s2.0-105017474363 (Scopus ID)
Available from: 2025-10-03 Created: 2025-10-03 Last updated: 2025-10-10
Sundberg, L. (2025). Why machine learning in the wild is a rare species. AI & Society: Knowledge, Culture and Communication, 40, 5621-5622
Open this publication in new window or tab >>Why machine learning in the wild is a rare species
2025 (English)In: AI & Society: Knowledge, Culture and Communication, ISSN 0951-5666, E-ISSN 1435-5655, Vol. 40, p. 5621-5622Article in journal (Refereed) Published
Place, publisher, year, edition, pages
Springer Nature, 2025
Keywords
machine learning, artificial intelligence
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-237491 (URN)10.1007/s00146-025-02342-6 (DOI)001464586800001 ()2-s2.0-105002327102 (Scopus ID)
Available from: 2025-04-11 Created: 2025-04-11 Last updated: 2025-12-01Bibliographically approved
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