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Sverige har länge legat i topp i internationella mätningar av länders digitaliseringsgrad. Under senare århar Sverige dock visat en stadigt nedåtgående trend i många av dessa mätningar och index. Det är förvånande givet att dagens krav och resurser från politiskt håll gällande digitalisering är tydliga och väl tilltagna. I den här rapporten har författarna valt att kalla denna situation för den svenska digitaliseringsparadoxen. Rapporten lyfter fram centrala motsättningar som identifierats i relation till denna paradox. Dessa motsättningar involverar bland annat synen på data och infrastruktur, den form av expertis som är inblandad, samt lokala och globala perspektiv på digitalisering. Baserat på en genomgång och diskussion av de identifierade motsättningarna så argumenterar författarna för att Sverige behöver en ny nationell infrastruktur för data och ger rekommendationer för framtagandet av en sådan infrastruktur.

Public sector AI adoption is rapidly increasing as AI-based solutions are implemented in various domains. These solutions typically address existing problems within the public sector organizations’ core missions and are gener- ally seen as offering opportunities to increase operational quality and efficiency. This is for instance done through augmentation of decision-making processes and case handling activities. However, despite these aspirations, nascent research indi- cates that the anticipated outcomes often fail to materialize. The development and implementation of public sector AI-based solutions is laden with complex techno- logical and legal challenges that often divert attention away from realizing actual business value. Drawing from formal and informal project documentation from a high-profile AI augmentation initiative at the Swedish Social Insurance Agency (SIA), we identify five dimensions that illustrate how technological advancement may prosper at the cost of business value realization in public sector AI initiatives. 

Digital platforms exert a significant influence on the creation and utilisation of products and services across the globe. Past research has shed light on digital platform establishment, strategies for growing platforms’ scale and scope, as well as the role of boundary resources in stimulating third-party development. However, we lack insight into the interaction of growth in scale and scope as traditional digital solutions are transformed into emergent platforms, and how such platforms over time evolve beyond the platform metaphor.In this paper, we seek to understand the emergence, evolution, and boundaries of digital platforms over time through a longitudinal case study of Facebook. For this, we utilise Facebook’s publicly available documentation of its evolution as digital trace data. We discover that from 2004 to 2019, Facebook underwent four distinct evolutionary stages: interaction, integration, interconnection, and implantation. These stages were facilitated by two novel roles for digital platform boundary resources that we term as distributing and centring. Based on these findings, we theorize the role of digital artefacts’ material qualities in their evolution from applications, via platforms, to information infrastructures. The paper contributes a model explicating this traversal as well as the subsequent unbundling to a new entity repeating the same traversal.

Virtual reality (VR) provides unique visualization capabilities rendering it a potentially transformative digital technology. Rapid consumerization of VR has triggered an interest in organizations to explore diverse value creation opportunities. However, VR scholarship is currently dominated by technical and psychological perspectives. This paper therefore examines the current state of research on VR with a particular focus on organizational aspects to investigate its role in digital transformation (DT). The analysis reveals that it focuses on three key areas: user experience design, e-commerce and retail, and collaboration. Placing these areas in a context of DT, the paper articulates several opportunities for IS research.

Virtual reality (VR) provides unique visualization capabilities rendering it a potentially transformative digital technology. Rapid consumerization of VR has triggered an interest in organizations to explore diverse value creation opportunities. However, VR scholarship is currently dominated by technical and psychological perspectives. This paper therefore examines the current state of research on VR with a particular focus on organizational aspects to investigate its role in digital transformation (DT). The analysis reveals that it focuses on three key areas: user experience design, e-commerce and retail, and collaboration. Placing these areas in a context of DT, the paper articulates several opportunities for IS research.

Construction site operations often involve multiple actors with substantial variations in assumptions, expectations, and knowledge about technology. This could impair digitalization, which involves development of socio-cognitive environments that foster use of digital technology in new organizational procedures. Nevertheless, construction industry digitalization research has mainly addressed firm-level transformation of engineering phases and focused on technology, largely ignoring challenges arising from cognitive differences among actors at construction sites. Thus, we report a case study of attempts to spark construction site digitalization through a shared information management system (IMS). Applying technology frame of reference theory, we demonstrate how differences within groups among actors’ frames (inconsistency) shape group-level frame misalignment (incongruence) and thus digitalization outcomes. The IMS was implemented successfully at the focal firm’s headquarter and regional office levels. However, substantial construction site-level frame inconsistency led to misaligned group-level expectations and generated a fragmented socio-cognitive environment that hindered strategic digitalization. In conclusion, socio-cognitive environments at industry, construction site, and group levels recursively shape individual frames, and harmonization of frames is important to realize construction digitalization.

The Internet of Things (IoT) is rapidly becoming an important technology, affecting our everyday lives, and is predicted to do so even more extensively in the coming years. Still, the concept remains somewhat fuzzy. As IoT continues to grow in importance and scope, so does the need to understand how the concept is used and what it represents. This study analyzes over nine million tweets over an extended sample period, applying a mixed methods approach to investigate how IoT is understood on Twitter over time, and importantly, the human and non-human actors that were prolific in shaping the discourse. The findings reveal a changing focus within the IoT discourse over time — from a primary technological, engineering perspective to one which highlighted practical implementations and particularly ways of leveraging IoT solutions to cultivate service innovation and generate novel forms of value creation. However, the scholarly community is not keeping up with this change. Furthermore, the analysis shows that over time, bots become increasingly prominent in tweeting IoT-related content, at the expense of individual Twitter users. This finding puts into new light the question of who shapes emerging technological concepts and the accountability and agency of bots.