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Westergren, U. H., Mähler, V. & Jadaan, T. (2024). Enabling digital transformation: Organizational implementation of the internet of things. Information & Management, 61(6), Article ID 103996.
Open this publication in new window or tab >>Enabling digital transformation: Organizational implementation of the internet of things
2024 (English)In: Information & Management, ISSN 0378-7206, E-ISSN 1872-7530, Vol. 61, no 6, article id 103996Article in journal (Refereed) Published
Abstract [en]

With the steady increase in connectivity and the development of new dynamic, interconnected, and distributed technologies, management teams are seeing opportunities to digitally transform organizational processes. Following a case of Internet of Things (IoT) implementation, the aim of this paper is to explore the transformational potential of IoT and the mechanisms and processes that support or constrain IoT-enabled digital transformation in practice. Through a qualitative case study of an IoT implementation project over a period of two years, we show that IoT can create an opportunity for digital transformation by fundamentally changing organizational and individual perception of work identity and work practices. Furthermore, we show that successful IoT adoption requires proactive leadership that identifies and accounts for both technological capabilities and different stakeholder perspectives. To make use of IoT's capabilities and simultaneously mitigate the risk of privacy infringements one must leverage the role of the observer and the observed.

Place, publisher, year, edition, pages
Elsevier, 2024
Keywords
Digital transformation, Internet of Things, Data-driven, Digital mindset
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-226706 (URN)10.1016/j.im.2024.103996 (DOI)001257349600001 ()2-s2.0-85195816548 (Scopus ID)
Available from: 2024-06-19 Created: 2024-06-19 Last updated: 2025-04-24Bibliographically approved
Togola, A., Ahmed, S. & Jadaan, T. (2019). Barriers of knowledge transfer between globally distributed teams in ICT product development. In: Tung X. Bui (Ed.), Proceedings of the Annual Hawaii International Conference on System Sciences: . Paper presented at 52nd Annual Hawaii International Conference on System Sciences, HICSS 2019, January 8-11, 2019 Maui, Hawaii (pp. 5568-5577). IEEE Computer Society
Open this publication in new window or tab >>Barriers of knowledge transfer between globally distributed teams in ICT product development
2019 (English)In: Proceedings of the Annual Hawaii International Conference on System Sciences / [ed] Tung X. Bui, IEEE Computer Society, 2019, p. 5568-5577Conference paper, Published paper (Refereed)
Abstract [en]

Increased globalization has generated a growth of globally distributed teams, which are characterized by geographical distance and used by organizations to increase innovation. However, to be able to collaborate effectively, teams are obligated to continuously conduct knowledge transfer (KT) between different geographical locations. Thus, this paper focused on identifying the main barriers that globally distributed teams face in conducting KT and how these barriers are unraveled. Based on an interpretative case study of a product development unit (PDU) in research and development (R&D) department of a telecom company, we identified eight main barriers that hinder the KT between globally distributed teams. These barriers are; knowledge embeddedness, knowledge accessibility and documentation gaps, knowledge complexity, knowledge problematic articulability, ICT tools reliance vs. face to face, inefficient ICT tools utilization, inefficient IT support, and lack of formal processes and guidelines.

Place, publisher, year, edition, pages
IEEE Computer Society, 2019
Series
Hawaii International Conference on System Sciences, ISSN 1530-1605
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-186153 (URN)10.24251/HICSS.2019.670 (DOI)2-s2.0-85108263632 (Scopus ID)9780998133126 (ISBN)
Conference
52nd Annual Hawaii International Conference on System Sciences, HICSS 2019, January 8-11, 2019 Maui, Hawaii
Available from: 2021-07-27 Created: 2021-07-27 Last updated: 2023-03-24Bibliographically approved
Jadaan, T. (2019). The role of institutional work in platform establishment: An investigation of digital innovation practices for creating, maintaining and disrupting institutions. In: Proceedings of the Annual Hawaii International Conference on System Sciences: . Paper presented at HICSS 2019, 52nd Annual Hawaii International Conference on System Sciences, Maui, Hawaii, USA, January 8-11, 2019 (pp. 6519-6528). IEEE
Open this publication in new window or tab >>The role of institutional work in platform establishment: An investigation of digital innovation practices for creating, maintaining and disrupting institutions
2019 (English)In: Proceedings of the Annual Hawaii International Conference on System Sciences, IEEE, 2019, p. 6519-6528Conference paper, Published paper (Refereed)
Abstract [en]

While the significance of digital platforms for contemporary organizations has been demonstrated both in theory and practice, how they emerge is less understood. We argue that one source of digital platform emergence is the recombinatorial innovation processes individuals enact in organizational work practices. We draw on the theory of institutional work to empirically examine how innovation processes led to the emergence of a digital platform in the Swedish transport administration. We find that actors engage in work aimed at creating, maintaining and disrupting socio-technical structures. These work practices involve exploring the possibilities of specific digital resources, their combinatorial options, and how new resources can be generated. The analysis contributes to the literature on digital platforms by (1) demonstrating the role of digital malleability in bypassing institutional resistance, (2) identifying temporal patterns and dependencies of activities, and (3) detecting distinct emphasis in types of institutional work.

Place, publisher, year, edition, pages
IEEE, 2019
Series
Hawaii International Conference on System Sciences, ISSN 1530-1605, E-ISSN 2572-6862
Keywords
Social-Technical Issues in Organizational Information Technologies Organizational Systems and Technology Institutional Work, Platform emergence, Digital innovation, Digital platforms, Recombinant innovation
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-186154 (URN)2-s2.0-85108274469 (Scopus ID)978-0-9981331-2-6 (ISBN)
Conference
HICSS 2019, 52nd Annual Hawaii International Conference on System Sciences, Maui, Hawaii, USA, January 8-11, 2019
Available from: 2021-07-16 Created: 2021-07-16 Last updated: 2021-09-28Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0001-6492-3435

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