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The role of institutional work in platform establishment: An investigation of digital innovation practices for creating, maintaining and disrupting institutions
Umeå universitet, Samhällsvetenskapliga fakulteten, Institutionen för informatik.ORCID-id: 0000-0001-6492-3435
2019 (engelsk)Inngår i: Proceedings of the Annual Hawaii International Conference on System Sciences, IEEE, 2019, s. 6519-6528Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

While the significance of digital platforms for contemporary organizations has been demonstrated both in theory and practice, how they emerge is less understood. We argue that one source of digital platform emergence is the recombinatorial innovation processes individuals enact in organizational work practices. We draw on the theory of institutional work to empirically examine how innovation processes led to the emergence of a digital platform in the Swedish transport administration. We find that actors engage in work aimed at creating, maintaining and disrupting socio-technical structures. These work practices involve exploring the possibilities of specific digital resources, their combinatorial options, and how new resources can be generated. The analysis contributes to the literature on digital platforms by (1) demonstrating the role of digital malleability in bypassing institutional resistance, (2) identifying temporal patterns and dependencies of activities, and (3) detecting distinct emphasis in types of institutional work.

sted, utgiver, år, opplag, sider
IEEE, 2019. s. 6519-6528
Serie
Hawaii International Conference on System Sciences, ISSN 1530-1605, E-ISSN 2572-6862
Emneord [en]
Social-Technical Issues in Organizational Information Technologies Organizational Systems and Technology Institutional Work, Platform emergence, Digital innovation, Digital platforms, Recombinant innovation
HSV kategori
Identifikatorer
URN: urn:nbn:se:umu:diva-186154Scopus ID: 2-s2.0-85108274469ISBN: 978-0-9981331-2-6 (digital)OAI: oai:DiVA.org:umu-186154DiVA, id: diva2:1580792
Konferanse
HICSS 2019, 52nd Annual Hawaii International Conference on System Sciences, Maui, Hawaii, USA, January 8-11, 2019
Tilgjengelig fra: 2021-07-16 Laget: 2021-07-16 Sist oppdatert: 2021-09-28bibliografisk kontrollert

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