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Organizing for Digital Transformation in the Public Sector: A case study of structures and routines in a municipality
Umeå universitet, Samhällsvetenskapliga fakulteten, Institutionen för informatik.
Umeå universitet, Samhällsvetenskapliga fakulteten, Institutionen för informatik.
2023 (engelsk)Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
Abstract [en]

This study explored how public sector organizations can organize for digital transformation. Current research proposes that organizational flexibility supports digital transformation. In contrast, public governments are recognized by consistency and ingrained structures. To answer the research question: How can a municipality organize for digital transformation? We conducted a case study of a Swedish municipality. Where we collected data through interviews, documents, and an open-space workshop. Collected data was inductively explored to build an understanding of the material and followingly analyzed through a practice lens. The results showed that organizing for digital transformation in the public sector is difficult due to traditional municipal practices. We made two contributions. (1) Leaders of public sector organizations must establish structures that allow reconfiguration of routines to enable performative actions in digital transformation efforts and (2) A theoretical component on the nature of digital technology needs to be included if practice theory is used in research on digital transformation.

sted, utgiver, år, opplag, sider
2023. , s. 34
Serie
Informatik Student Paper Master (INFSPM) ; 2023.02
HSV kategori
Identifikatorer
URN: urn:nbn:se:umu:diva-210508OAI: oai:DiVA.org:umu-210508DiVA, id: diva2:1773073
Eksternt samarbeid
A Swedish municipality
Utdanningsprogram
Master's Programme in IT Management
Veileder
Examiner
Tilgjengelig fra: 2023-06-27 Laget: 2023-06-22 Sist oppdatert: 2023-06-27bibliografisk kontrollert

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Organizing for Digital Transformation in the Public Sector(617 kB)692 nedlastinger
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