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When a question isn’t fair: grounding perceptions of nonhuman agents’ (un)fairness in a quiz game experience
Umeå universitet.
Umeå universitet.
Umeå universitet, Samhällsvetenskapliga fakulteten, Institutionen för informatik.
2026 (engelsk)Inngår i: Social Robotics + AI: 17th International Conference, ICSR+AI 2025, Naples, Italy, September 10–12, 2025, Proceedings, Part I / [ed] Mariacarla Staffa; John-John Cabibihan; Bruno Siciliano; Shuzhi Sam Ge; Leon Bodenhagen; Adriana Tapus; Silvia Rossi; Filippo Cavallo; Laura Fiorini; Marco Matarese; Hongsheng He, Singapore: Springer, 2026, s. 616-624Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

If a technological agent treats people unequally, it may be perceived as “being unfair.” But in what sense can fairness be considered an attribute of a nonhuman entity – a thing? This paper addresses this question through an exploratory study combining an experiment and a focus group. In the experiment, implemented as a quiz game hosted by an agent, two levels of participants’ Treatment by the agent (Fair/Unfair) were combined with two levels of agents’ Anthropomorphism (High/Low). Data about participants’ perceptions of the agents were collected through Likert scales and post-session interviews. A subset of participants took part in a follow-up focus group study, in which they shared their thoughts and reflections on intelligent agents’ fairness, grounded in their prior quiz game experience. The results suggest that while perceived fairness of an agent is a key aspect of human-agent interaction, operationalizing it is complicated by its ambiguity, context dependence, and entanglement with other aspects of interaction.

sted, utgiver, år, opplag, sider
Singapore: Springer, 2026. s. 616-624
Serie
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 16131
Emneord [en]
Anthropomorphism, Fairness, Social human-agent interaction
HSV kategori
Identifikatorer
URN: urn:nbn:se:umu:diva-248414DOI: 10.1007/978-981-95-2379-5_54Scopus ID: 2-s2.0-105026335688ISBN: 978-981-95-2378-8 (tryckt)ISBN: 978-981-95-2379-5 (digital)OAI: oai:DiVA.org:umu-248414DiVA, id: diva2:2027444
Konferanse
17th International Conference on Social Robotics, ICSR+AI 2025, Naples, Italy, September 10-12, 2025
Forskningsfinansiär
Swedish Research Council, 2021-05409Tilgjengelig fra: 2026-01-13 Laget: 2026-01-13 Sist oppdatert: 2026-01-13bibliografisk kontrollert

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Kaptelinin, Victor

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