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Mobile e-Services and Open Data in e-Government Processes: Transforming Citizen Involvement
Umeå universitet, Samhällsvetenskapliga fakulteten, Institutionen för informatik.ORCID-id: 0000-0002-4109-4803
Luleå tekniska universitet.
Umeå universitet, Samhällsvetenskapliga fakulteten, Institutionen för informatik.ORCID-id: 0000-0003-1202-5371
2015 (Engelska)Ingår i: Proceedings of the 17th International Conference on Information Integration and Web-based Applications & Services (iiWAS2015) / [ed] Maria Indrawan-Santiago, Matthias Steinbauer, Ismail Khalil, Gabriele Anderst-Kotsis, New York: Association for Computing Machinery (ACM), 2015, s. 58-67Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Mobile computing is one of the most important paradigms to influence and enhance modern e-services, mainly due to its anytime and anywhere availability adding value to the delivered service. In a traditional e-government context, the service life cycle takes the form of citizens consuming services provided by public sector bodies. In this paper, we use a novel concept combining mobile e-services and open data to extend and allow possible citizen-driven continuation of the service life cycle. The concept is evaluated throughout the design process, and also becomes the subject of a focus group. Our most important conclusions are that the concept design extends the service life cycle within the public sector context, and also creates new entrances for citizens to participate in generating and acquiring open data, thus transforming citizens' involvement. The result is increased co-operation, as well as increased adoption and availability of data and e-services, enhancing citizen participation.

Ort, förlag, år, upplaga, sidor
New York: Association for Computing Machinery (ACM), 2015. s. 58-67
Serie
Informatik Student Paper Bachelor (INFSPB)
Serie
International Conference on Information Integration and Web-based Applications & Services ; 17
Nyckelord [en]
Mobile e-Services, Open Data, e-Government, Citizen Participation, Concept Evaluation
Nationell ämneskategori
Annan teknik
Identifikatorer
URN: urn:nbn:se:umu:diva-114448ISBN: 978-1-4503-3491-4 (tryckt)OAI: oai:DiVA.org:umu-114448DiVA, id: diva2:895526
Konferens
The 17th International Conference on Information Integration and Web-based Applications & Services (iiWAS2015)
Tillgänglig från: 2016-01-19 Skapad: 2016-01-19 Senast uppdaterad: 2025-02-18Bibliografiskt granskad

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Johansson, DanWiberg, Mikael

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