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Understanding the Interpersonal Space of Online Meetings: An Exploratory Study of "We-ness"
Umeå University, Faculty of Social Sciences, Department of Informatics.
Umeå University, Faculty of Social Sciences, Department of Informatics.ORCID iD: 0000-0003-1325-1266
Umeå University, Faculty of Social Sciences, Department of Psychology.ORCID iD: 0000-0003-1413-3253
Umeå University, Faculty of Science and Technology, Umeå Institute of Design.ORCID iD: 0000-0002-3542-5717
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2021 (English)In: Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW, Association for Computing Machinery (ACM), 2021, p. 79-83Conference paper, Published paper (Refereed)
Abstract [en]

The covid-19 pandemic has severely limited the possibility for people to meet physically, which forced many individuals and organizations to employ online meetings as their predominant mode of communication. A potential problem with the unprecedentedly central role of online meetings in a wide range of everyday activities is the disruption it may cause to intersubjective experiences, an intuitive mutual understanding of the participants and their thinking of themselves as a group, a "we". To address this problem, about half a year into the pandemic we conducted an exploratory study, in which the informants (N=36) completed a survey, comprising a set of Likert scales and open-ended questions focusing on "team spirit", moment-to-moment coordination, emotions, and the sense of presence in online and physical meetings. The results indicate that online meetings may present particular challenges regarding the experience of "we-ness", and different types of online meetings can be experienced differently. Implications of the results for further research are discussed.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM), 2021. p. 79-83
Keywords [en]
Moment-to-moment coordination, Online meetings, Presence, Team spirit, We-ness
National Category
Human Computer Interaction Design
Identifiers
URN: urn:nbn:se:umu:diva-189577DOI: 10.1145/3462204.3481780Scopus ID: 2-s2.0-85118552870ISBN: 9781450384797 (electronic)OAI: oai:DiVA.org:umu-189577DiVA, id: diva2:1612033
Conference
24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW, October 23–27, 2021, Virtual Event, USA
Available from: 2021-11-17 Created: 2021-11-17 Last updated: 2021-11-17Bibliographically approved

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fulltext(489 kB)480 downloads
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Kaptelinin, VictorDanielsson, KarinKaiser, NiclasKuenen, StoffelNordin, Maria

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Kaptelinin, VictorDanielsson, KarinKaiser, NiclasKuenen, StoffelNordin, Maria
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Department of InformaticsDepartment of PsychologyUmeå Institute of Design
Human Computer InteractionDesign

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