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Employing Futuristic Autobiographies to envision emerging human-agent interactions: The case of intelligent companions for stress management
Umeå University, Faculty of Social Sciences, Department of Informatics.
Umeå University, Faculty of Social Sciences, Department of Informatics.
Umeå University, Faculty of Social Sciences, Department of Informatics.
2022 (English)In: ACM International Conference Proceeding Series, Association for Computing Machinery (ACM), 2022, article id 22Conference paper, Published paper (Refereed)
Abstract [en]

Technology-supported stress management is one of the most promising and practically important application areas for intelligent companions, that is, digital assistants evoking empathy and personal attachment. In this paper, we employ the method of Futuristic Autobiographies (FABs) to elicit participants' attitudes and reflections regarding an imaginary digital assistant for stress management, implemented as an intelligent companion. For the purposes of the study, we developed six FABs, highlighting a range of potential issues related to the use of intelligent companions. The participants (N=17) provided their responses to the FABs by completing a survey, and a subset of the participants (N=5) also took part in follow-up online interviews. A thematic analysis of the results revealed six main themes: objectivity of the digital assistant, human-likeness, context-specificity of assistant's behavior, user's control, stress management, and user privacy. The themes, as well as the implications of the results for the design and use of intelligent stress management companions, are discussed.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM), 2022. article id 22
Keywords [en]
FABs, Futuristic Autobiographies, Intelligent companions, Technology-supported stress management
National Category
Computer Sciences
Identifiers
URN: urn:nbn:se:umu:diva-200542DOI: 10.1145/3552327.3552343Scopus ID: 2-s2.0-85139919297ISBN: 9781450398084 (electronic)OAI: oai:DiVA.org:umu-200542DiVA, id: diva2:1724934
Conference
33rd European Conference on Cognitive Ergonomics: Evaluating the Reality-Virtuality Continuum, ECCE 2022, October 4–7, 2022, Kaiserslautern, Germany
Funder
Marcus and Amalia Wallenberg Foundation, MMW 2019.0220Available from: 2023-01-09 Created: 2023-01-09 Last updated: 2023-01-09Bibliographically approved

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Kaptelinin, Victor

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf