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Branding from within: internal brand management in the public sector
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE).ORCID iD: 0000-0002-0271-7887
2021 (English)In: Public branding and marketing: a global viewpoint / [ed] Staci M. Zavattaro, Springer Nature, 2021, p. 121-139Chapter in book (Refereed)
Abstract [en]

This chapter focuses on public sector branding from an internal, employee perspective. It shows that for public organizations to ensure desired outcomes, organizations should adopt a multi-level approach to their internal brand management. This entails considering factors on sectoral, organizational, and individual levels. Further, a central message of the chapter is that public sector organizations may need to reconsider some traditional brand knowledge to ensure the brand management is approached in a manner better suited for the sector.

Place, publisher, year, edition, pages
Springer Nature, 2021. p. 121-139
Keywords [en]
Brand management, Employees, Internal branding, Strategic branding
National Category
Business Administration
Identifiers
URN: urn:nbn:se:umu:diva-212341DOI: 10.1007/978-3-030-70505-3_7Scopus ID: 2-s2.0-85164627895ISBN: 9783030705053 (electronic)ISBN: 9783030705046 (print)OAI: oai:DiVA.org:umu-212341DiVA, id: diva2:1783828
Available from: 2023-07-25 Created: 2023-07-25 Last updated: 2023-07-25Bibliographically approved

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Leijerholt, Ulrika

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