Tala är silver, klaga är guld : Patienternas klagomål: en del av hälso- och sjukvårdens kvalitetsarbete

Petersson Hjelm, Ann-Christine; Rönnberg, Lena

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Tala är silver, klaga är guld: Patienternas klagomål: en del av hälso- och sjukvårdens kvalitetsarbete

Petersson Hjelm, Ann-Christine

Umeå universitet, Samhällsvetenskapliga fakulteten, Juridiska institutionen. Uppsala universitet, Företagsekonomiska institutionen.ORCID-id: 0000-0001-8219-9073

Rönnberg, Lena

Uppsala universitet, Företagsekonomiska institutionen.

2020 (svensk)Inngår i: Vänbok till Ulf Israelsson / [ed] Mattias Derlén, Lena Landström, Nina Nilsson Rådeström, Umeå: Juridiska institutionen, Umeå universitet , 2020, s. 131-142Kapittel i bok, del av antologi (Annet vitenskapelig)

sted, utgiver, år, opplag, sider

Umeå: Juridiska institutionen, Umeå universitet , 2020. s. 131-142

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Skrifter från Juridiska institutionen vid Umeå universitet, ISSN 1404-9198 ; 44

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hälsa- och sjukvårdsrätt

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URN: urn:nbn:se:umu:diva-212441ISBN: 978-91-7855-317-4 (tryckt)OAI: oai:DiVA.org:umu-212441DiVA, id: diva2:1784610

Tilgjengelig fra: 2023-07-27 Laget: 2023-07-27 Sist oppdatert: 2023-07-28bibliografisk kontrollert

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