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E-commerce food choice in the west: comparing business-to-consumer, online-to-offline food delivery service, and click and collect
School of Accounting, Finance and Economics, Waikato Management School, University of Waikato, Hamilton, New Zealand.
Umeå University, Faculty of Social Sciences, Department of Food, Nutrition and Culinary Science.ORCID iD: 0000-0003-1270-2678
School of Accounting, Finance and Economics, Waikato Management School, University of Waikato, Hamilton, New Zealand.
2025 (English)In: Electronic Commerce Research, ISSN 1389-5753, E-ISSN 1572-9362, Vol. 25, p. 3559-3587Article in journal (Refereed) Published
Abstract [en]

This study aims to explore the significant factors driving food consumption through three e-commerce modes: Business-to-Consumer, Online-to-Offline Food Delivery Service, and Click & Collect in developed Western 98countries. A total of 1,461 samples were collected through online surveys in New Zealand, the United Kingdom, and Denmark. Descriptive analysis and ordered logistic regression were employed for data analyses. Overall, consumers’ food consumption frequencies with e-commerce were found to be significantly influenced by several socio-demographics, e-commerce food choice motives, innovation-adoption characteristics and e-service quality attributes.
Place, publisher, year, edition, pages
Springer Nature, 2025. Vol. 25, p. 3559-3587
Keywords [en]
B2C, Click and collect, COVID-19, Denmark, E-commerce, New Zealand, O2O, United Kingdom
National Category
Business Administration Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:umu:diva-221038DOI: 10.1007/s10660-024-09806-9ISI: 001156135400001Scopus ID: 2-s2.0-85184260242OAI: oai:DiVA.org:umu-221038DiVA, id: diva2:1842642
Note

Errata: Wang O, Cueto F J A P, Scrimgeour F, E-commerce food choice in the west:comparing business-to-consumer, online-to-offline fooddelivery service, and click and collect. Electronic Commerce Research (2024) 24:1461–1462. DOI:10.1007/s10660-024-09827-4

Available from: 2024-03-05 Created: 2024-03-05 Last updated: 2025-12-10Bibliographically approved

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Perez-Cueto, Federico J. A.

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