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Studying rapport and empathy training for investigative interviewing
Umeå University, Faculty of Social Sciences, Department of Psychology.ORCID iD: 0000-0003-1289-7786
Umeå University, Faculty of Social Sciences, Department of Psychology.ORCID iD: 0000-0001-5030-3120
Luleå tekniska universitet, Institutionen för hälsa, lärande och teknik.ORCID iD: 0000-0002-0536-2890
Luleå tekniska universitet, Institutionen för hälsa, lärande och teknik.ORCID iD: 0009-0007-4989-346X
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2023 (English)In: Abstracts from the First European Conference on Law Enforcement and Public Health, Umea 2023, Umeå University, 2023, p. 36-Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

A crucial part of the crime investigation process is the investigative interview. Each interview is aninstance of law enforcement and the public meeting to exchange information. Interviews thus carry agreat deal of weight in both the investigation and public relations. Although the main goal ofinterviewing is often to get information related to an investigation, interviews are also anopportunity for law enforcement to offer support, give information, gain trust, and connect withindividuals in the community. Previous research has found that a humane interviewing style thatfocuses on building trust, good communication, and remaining objective while listening to the otherperson’s account has advantages such as eliciting more detailed accounts and more truthfulinformation. This style of interviewing has also been shown to be strategically beneficial regardless ofif the interviewee is a suspect, witness, or victim. However, researchers are still debating how toimplement empathy and rapport-building behaviors in interviews. There is a great need for researchon how police officers acquire the core skills needed for good communication, building rapport, andestablishing trust during interviews. The aim of this project is to better understand how humane andempathetic interviewing is implemented in Swedish police education in order to achieve a largeremphasis on building and maintaining rapport, empathy, and emotion regulation. This project willuse both quantitative and qualitative methods to approach the research questions. The goal is tohelp the police both in getting as much information as possible, as well as improve the experiences ofthe interview for both the police and the interviewee. Understanding and implementing a morehumane approach to interviewing could help individual officers de-escalate tense situations andnavigate their own stress responses, as well as help strengthen community trust in policing wheninteracting with interviewees.

Place, publisher, year, edition, pages
Umeå University, 2023. p. 36-
Series
Polisutbildningens skriftserie ; 14
National Category
Psychology
Identifiers
URN: urn:nbn:se:umu:diva-221883ISBN: 978-91-8070-109-9 (electronic)OAI: oai:DiVA.org:umu-221883DiVA, id: diva2:1843056
Conference
LEPH2023 The European conference on law enforcement and public health, Umeå, Sweden, May 21-24, 2023
Available from: 2024-03-07 Created: 2024-03-07 Last updated: 2024-03-08Bibliographically approved

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Ericsson, SarahStenlund, TovaCarlsson, MartinDavis, Paul A.

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Ericsson, SarahStenlund, TovaNyström, MarkusÖman Ekervhén, LisaCarlsson, MartinDavis, Paul A.
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