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Public sector digital innovation capability: exploring the contextual conditions for digital reform in a public sector organization
Umeå University, Faculty of Social Sciences, Department of Informatics.ORCID iD: 0009-0000-0598-5046
Umeå University, Faculty of Social Sciences, Department of Informatics.
Umeå University, Faculty of Social Sciences, Department of Informatics.ORCID iD: 0000-0003-2573-5786
2025 (English)In: Proceedings of the 58th Hawaii International Conference on System Sciences / [ed] Tung X. Bui, Institute of Electrical and Electronics Engineers (IEEE), 2025, p. 1956-1965Conference paper, Published paper (Refereed)
Abstract [en]

Digital reform of public sector organizations rests on their ability to innovate with digital technology. Since the public sector innovation literature pays limited attention to digital, and as digital innovation is rarely investigated in public sector contexts, current knowledge on digital innovation capabilities in such organizations is limited. Through a case study of digital reform in a local government organization, we identify how public sector conditions organizations' capability for digital innovation. This includes legal structures that propagate infrastructural fragmentation, resource allocation systems that restrict innovation scopes, how political pressure leads to conflicting frames of the strategic role of digital, and how public and legal liability may lead to innovation paralysis. The paper contributes to the literature by illustrating the unique conditions for digital innovation in the public sector, and to practice by highlighting key shifts that increase organizations' digital innovation capability.

Place, publisher, year, edition, pages
Institute of Electrical and Electronics Engineers (IEEE), 2025. p. 1956-1965
Series
Hawaii International Conference on System Sciences, ISSN 1530-1605, E-ISSN 2572-6862
Keywords [en]
digital government, digital innovation, digital strategy, digital transformation, public sector innovation
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:umu:diva-239170Scopus ID: 2-s2.0-105005159520ISBN: 9780998133188 (electronic)OAI: oai:DiVA.org:umu-239170DiVA, id: diva2:1971221
Conference
58th Hawaii International Conference on System Sciences, HICSS 2025, Waikoloa Village, Big Island, Hawaii, January 7-10, 2025.
Available from: 2025-06-17 Created: 2025-06-17 Last updated: 2025-06-17Bibliographically approved

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fulltext(434 kB)68 downloads
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Sjöström, HannesSkog, Daniel A.Öbrand, Lars

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
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  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf