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Kommunala tjänstepersoners uppfattningar om systematisk uppföljning i socialtjänsten: olikheter, orsaker och möjliga konsekvenser
FoU Västernorrland, Sverige.ORCID iD: 0009-0009-4466-294X
Umeå University, Faculty of Social Sciences, Department of Social Work.ORCID iD: 0000-0002-5867-234X
2025 (Swedish)In: Socialvetenskaplig tidskrift, ISSN 1104-1420, E-ISSN 2003-5624, Vol. 32, p. 25-47Article in journal (Refereed) Published
Abstract [en]

In Sweden, the social services sector is subject to extensive monitoring, including the use of systematic follow-up. This article investigates how systematic follow-up is perceived within municipal social services by civil servants responsible for monitoring practices, addressing the following research question: How do administrative-level officials conceptualize systematic follow-up in social services, and what variations can be observed in their understanding? Drawing on empirical data from six municipalities, the study identifies five types of perceptions and examines their possible origins. A recurring finding is that many officials experience uncertainty regarding the purpose of systematic follow-up. The article further explores how divergent perspectives may generate a range of negative outcomes. In conclusion, we propose strategies for managing these differing interpretations, introducing the concept of the boundary object as a theoretical and practical tool for bridging varying understandings of systematic follow-up.

Place, publisher, year, edition, pages
Göteborg: Göteborgs universitet, 2025. Vol. 32, p. 25-47
Keywords [en]
Systematic Follow-up, Social Services, Performance Measurement, Boundary Object
National Category
Social Work
Identifiers
URN: urn:nbn:se:umu:diva-246937DOI: 10.64098/SVT.2025.32.1.61069OAI: oai:DiVA.org:umu-246937DiVA, id: diva2:2017486
Available from: 2025-11-28 Created: 2025-11-28 Last updated: 2025-12-01Bibliographically approved

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Blom, Björn

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