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Leadership and automation: towards an understanding of the leader role when implementing robots and AI in social care
Umeå University, Faculty of Social Sciences, Department of Psychology.ORCID iD: 0000-0002-1393-0421
Umeå University, Faculty of Social Sciences, Department of Psychology. Department of Sport Science and Physical Education, University of Agder, Norway.ORCID iD: 0000-0002-0834-1040
Umeå University, Faculty of Social Sciences, Department of Psychology.ORCID iD: 0000-0003-4263-8080
2025 (English)In: Research handbook on leadership in social work and social care / [ed] Robin Miller; Catherine Mangan; Helen Dickinson; Caroline Jackson, Edward Elgar Publishing, 2025, p. 177-188Chapter in book (Refereed)
Abstract [en]

Demographic changes and the high pace of technological development are placing new demands on leaders in social care. These leaders must play key roles in efforts to ensure that advances in automation, particularly the use of robots and artificial intelligence (AI), benefit social care clients, employees, and society at large. In this chapter, we outline central leadership challenges and the roles that leaders in social care will need to assume as automation is integrated into employees’ work procedures. We explore the utility of the ‘implementation leadership’ concept for addressing needs to align leadership at all levels, and specific issues connected to first-line managers’ behaviours related to implementation of automation in social care. We also highlight the importance of leadership development and basic technical literacy for managers and students in social care to enhance their capabilities to address challenges associated with the implementation of automation.

Place, publisher, year, edition, pages
Edward Elgar Publishing, 2025. p. 177-188
Keywords [en]
AI, Implementation leadership, Leadership development, Robots, Social work leadership
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
URN: urn:nbn:se:umu:diva-247345DOI: 10.4337/9781035314508.00023Scopus ID: 2-s2.0-105021726873ISBN: 9781035314508 (electronic)ISBN: 9781035314485 (print)OAI: oai:DiVA.org:umu-247345DiVA, id: diva2:2022683
Available from: 2025-12-17 Created: 2025-12-17 Last updated: 2025-12-17Bibliographically approved

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Forsgren, MariaStenling, AndreasTafvelin, Susanne

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