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When a question isn’t fair: grounding perceptions of nonhuman agents’ (un)fairness in a quiz game experience
Umeå University.
Umeå University.
Umeå University, Faculty of Social Sciences, Department of Informatics.
2026 (English)In: Social Robotics + AI: 17th International Conference, ICSR+AI 2025, Naples, Italy, September 10–12, 2025, Proceedings, Part I / [ed] Mariacarla Staffa; John-John Cabibihan; Bruno Siciliano; Shuzhi Sam Ge; Leon Bodenhagen; Adriana Tapus; Silvia Rossi; Filippo Cavallo; Laura Fiorini; Marco Matarese; Hongsheng He, Singapore: Springer, 2026, p. 616-624Conference paper, Published paper (Refereed)
Abstract [en]

If a technological agent treats people unequally, it may be perceived as “being unfair.” But in what sense can fairness be considered an attribute of a nonhuman entity – a thing? This paper addresses this question through an exploratory study combining an experiment and a focus group. In the experiment, implemented as a quiz game hosted by an agent, two levels of participants’ Treatment by the agent (Fair/Unfair) were combined with two levels of agents’ Anthropomorphism (High/Low). Data about participants’ perceptions of the agents were collected through Likert scales and post-session interviews. A subset of participants took part in a follow-up focus group study, in which they shared their thoughts and reflections on intelligent agents’ fairness, grounded in their prior quiz game experience. The results suggest that while perceived fairness of an agent is a key aspect of human-agent interaction, operationalizing it is complicated by its ambiguity, context dependence, and entanglement with other aspects of interaction.

Place, publisher, year, edition, pages
Singapore: Springer, 2026. p. 616-624
Series
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 16131
Keywords [en]
Anthropomorphism, Fairness, Social human-agent interaction
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:umu:diva-248414DOI: 10.1007/978-981-95-2379-5_54Scopus ID: 2-s2.0-105026335688ISBN: 978-981-95-2378-8 (print)ISBN: 978-981-95-2379-5 (electronic)OAI: oai:DiVA.org:umu-248414DiVA, id: diva2:2027444
Conference
17th International Conference on Social Robotics, ICSR+AI 2025, Naples, Italy, September 10-12, 2025
Funder
Swedish Research Council, 2021-05409Available from: 2026-01-13 Created: 2026-01-13 Last updated: 2026-01-13Bibliographically approved

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Kaptelinin, Victor

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • ieee
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  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • text
  • asciidoc
  • rtf