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What is the creative value of AI hallucinations?: insights from generative AI use in educational contexts
Umeå University, Faculty of Social Sciences, Department of Informatics. Swedish Center for Digital Innovation (SCDI), Umeå University, Umeå, Sweden.
Lero the Research Ireland Centre for Software, Business Information Systems, J.E. Cairnes School of Business & Economics, University of Galway, Galway, Ireland.
Umeå University, Faculty of Social Sciences, Department of Informatics. Swedish Center for Digital Innovation (SCDI), Umeå University, Umeå, Sweden.
2026 (English)In: Information Systems Frontiers, ISSN 1387-3326, E-ISSN 1572-9419Article in journal (Refereed) Epub ahead of print
Abstract [en]

As generative artificial intelligence (GenAI) systems become increasingly incorporated into creative processes, they present both opportunities and challenges in terms of redefining creativity. This article provides a perspective on the dual nature of AI hallucinations from a divergent thinking perspective where GenAI creates something unexpected when given a prompt, and examines its role as both a facilitator and an inhibitor of the creative process. Although AI hallucinations can yield new ideas and break from established patterns of thinking to generate creativity, they can also create a dependency which could result in the stalling of creative output. This study uses a qualitative research approach based on the experiences of master’s students who incorporate GenAI and engage with it in their creative work. The findings from the study reveal a relationship between divergent thinking and AI-generated responses, showing GenAI can work both as a collaborator and a disruptor in the creative context. In addressing the duality of hallucinations produced by AI, this research contributes to the larger dialogue surrounding the changing relationship between AI and creativity, highlighting ways in which AI might both promote and disrupt human creativity.

Place, publisher, year, edition, pages
Springer, 2026.
Keywords [en]
generative ai, creativity, divergent thinking, duality, hallucinations, higher education
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:umu:diva-252749DOI: 10.1007/s10796-026-10747-xISI: 001754664800001Scopus ID: 2-s2.0-105037616443OAI: oai:DiVA.org:umu-252749DiVA, id: diva2:2056935
Funder
Knut and Alice Wallenberg FoundationAvailable from: 2026-05-03 Created: 2026-05-03 Last updated: 2026-05-18

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Holmström, JonnySundberg, Leif

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