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Platform Establishment: Navigating Competing Concerns in Emerging Ecosystems
Umeå University, Faculty of Social Sciences, Department of Informatics.
Umeå University, Faculty of Social Sciences, Department of Informatics.ORCID iD: 0000-0003-0602-5404
2019 (English)In: Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019, p. 1425-1434Conference paper, Published paper (Refereed)
Abstract [en]

Digital Platforms impose organizing logics on ecosystems. Dependent on their configuration, they enable certain practices, relationships, and value distribution among actors while preventing alternatives. Incumbent platforms often have a strong power to implement contested configurations since they control access to attractive user groups/markets. However, emerging platforms have a small degree of bargaining power in relation to key actors since they have not yet achieved such a position. Although numerous studies detail governance strategies for incumbent platform ecosystems, research on how platform providers navigate competing concerns in emerging platform ecosystems remain rare. We report on a study of the establishment and continuous dynamics of a digital platform used for service innovation. We inductively identify a pattern of the dynamics in this navigation process, locate four salient tensions driving these dynamics, and provide insights on how the platform provider navigated them.

Place, publisher, year, edition, pages
2019. p. 1425-1434
Keywords [en]
Digital Services and The Digitalization of Services Decision Analytics, Mobile Services, and Service Science digital platforms, ecosystem establishment, platform dynamics, tensions, configuration
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:umu:diva-155427ISBN: 978-0-9981331-2-6 (print)OAI: oai:DiVA.org:umu-155427DiVA, id: diva2:1279111
Conference
Hawaii International Conference on System Sciences, 2019, 8-11 January, Maui, USA
Available from: 2019-01-15 Created: 2019-01-15 Last updated: 2024-07-02Bibliographically approved

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Ofe, Hosea AyabaSandberg, Johan

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf