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Do trust and distrust in coopetition matter to performance?
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.ORCID iD: 0000-0001-5486-9017
2020 (English)In: European Management Journal, ISSN 0263-2373, E-ISSN 1873-5681, Vol. 38, no 3, p. 367-376Article in journal (Refereed) Published
Abstract [en]

It is widely acknowledged that firms intensely engage in coopetition (i.e., simultaneous cooperation and competition) and obtain unique benefits from such relationships. However, limited knowledge exists about how and when coopetition intensity leads to superior performance. Building on the theoretical work documenting that both trust and distrust are critical for enhancing performance in interfirm relationships, we address the aforementioned gap by looking into the distinct yet beneficial roles of trust and distrust in coopetition. More specifically, we argue that whereas trust likely serves as an intervening mechanism through which coopetition intensity enhances relationship performance, distrust positively influences the association between coopetition intensity and relationship performance. We test our hypotheses on a sample of 225 Swedish firms engaged in coopetition, and provide empirical evidence that trust and distrust play distinct yet important roles in achieving superior performance from coopetition.

Place, publisher, year, edition, pages
Elsevier, 2020. Vol. 38, no 3, p. 367-376
Keywords [en]
Coopetition, Trust, Distrust, Performance
National Category
Business Administration
Identifiers
URN: urn:nbn:se:umu:diva-172493DOI: 10.1016/j.emj.2019.10.004ISI: 000537454700002Scopus ID: 2-s2.0-85074531113OAI: oai:DiVA.org:umu-172493DiVA, id: diva2:1451851
Funder
The Jan Wallander and Tom Hedelius Foundation, W18-0024Forte, Swedish Research Council for Health, Working Life and Welfare, 2013-00741Available from: 2020-07-03 Created: 2020-07-03 Last updated: 2021-09-20Bibliographically approved
In thesis
1. Coping with Interpartner Uncertainty in Interorganizational Interactions
Open this publication in new window or tab >>Coping with Interpartner Uncertainty in Interorganizational Interactions
2020 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Interorganizational relationships are uncertain endeavors. By engaging in such relationships, organizations become vulnerable to their partner’s behavior and their success is contingent on the partner’s willingness and ability to fulfill its promises. Despite the plethora of benefits provided by interorganizational relationships, organizations face difficulty in understanding and anticipating each other’s future behavior, in aligning their views and expectations, and in predicting the potentialities of their interactions due to the influence of the broader relational context. This difficulty stems from incomplete knowledge about the intentions of the partner and it is particularly salient within coopetitive interorganizational relationships, i.e., relationships involving the simultaneous pursuit of cooperation and competition, as the partners have only partially convergent interests. Whereas prior research has focused on how firms can manage calculable risks through static governance mechanisms, little is known about the underlying processes of how firms cope with interpartner uncertainty. In this thesis, I address the following purpose: to advance the understanding of the processes through which firms cope with interpartner uncertainty in interorganizational interactions.

The purpose is addressed through five research papers, which build on each other and synergistically shed light on different processes through which organizations cope with interpartner uncertainty along the course of their interactions. With an inductive approach, this thesis mainly draws on a qualitative case study of interorganizational interactions in the robotics and automation industry in Sweden. In addition, two literature reviews and a quantitative study supported the fulfilment of the overall purpose. The findings of this thesis establish that three possible means of coping with interpartner uncertainty in interorganizational interactions are the adoption of both trust and distrust as organizing principles, reliance on hybrid interpretive schemes as forward-looking lenses and the use of digital artifacts as boundary objects. In addition, I provide answers about how each of these means of coping supports organizations to cope with interpartner uncertainty by influencing their interaction dynamics. Building upon these findings, I argue that the process of coping with interpartner uncertainty has three distinct, yet interrelated dimensions, namely managerial cognition, relationality and materiality. The thesis concludes by outlining the main theoretical contributions to the bodies of literature on uncertainty in interorganizational relationships, interorganizational trust, and coopetition. Finally, managerial implications are also outlined.

Place, publisher, year, edition, pages
Umeå: Umeå University, 2020. p. 111
Series
Studier i företagsekonomi. Serie B, ISSN 0346-8291 ; 105
Keywords
Interorganizational Relationships, Coopetition, Interpartner Uncertainty, Trust, Distrust
National Category
Business Administration
Research subject
Business Studies
Identifiers
urn:nbn:se:umu:diva-175247 (URN)978-91-7855-371-6 (ISBN)978-91-7855-372-3 (ISBN)
Public defence
2020-10-16, Hörsal C, Samhällsvetarhuset, Umeå, 10:15 (English)
Opponent
Supervisors
Available from: 2020-09-25 Created: 2020-09-22 Last updated: 2020-09-23Bibliographically approved

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