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Rather a competent practitioner than a compassionate healer: patients’ satisfaction with interactions in psychiatric inpatient care
Umeå University, Faculty of Medicine, Department of Nursing. Umeå University, Faculty of Medicine, Department of Clinical Sciences, Psychiatry.ORCID iD: 0000-0002-9116-5569
Umeå University, Faculty of Medicine, Department of Nursing.
Umeå University, Faculty of Medicine, Department of Odontology.ORCID iD: 0000-0003-2920-6654
Umeå University, Faculty of Medicine, Department of Nursing. Department of Paediatrics, Umeå University Hospital, Umeå, Sweden.ORCID iD: 0000-0001-8801-5423
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2021 (English)In: Issues in Mental Health Nursing, ISSN 0161-2840, E-ISSN 1096-4673, Vol. 42, no 6, p. 549-554Article in journal (Refereed) Published
Abstract [en]

Interactions with staff are important aspects in patients’ experiences of psychiatric inpatient care (PIC). This study aimed to evaluate patients’ satisfaction with their interactions with PIC staff and whether sociodemographic factors, depression and anxiety symptoms were associated with their perceptions of these interactions. In this cross-sectional study, we collected data from 84 patients receiving inpatient care in three psychiatric settings in Sweden. The patients’ perceptions of interactions with staff and self-reported degrees of depression and anxiety were evaluated through questionnaires. Overall, patients were satisfied with the patient–staff interaction. However, significantly higher scores were related to staffs’ practical competence than to their compassion. Older patients reported significantly more satisfaction than younger patients with their most recent meeting with staff. Tailored nursing interventions may improve staff’s compassionate capacity. Further research in larger samples is ne

Place, publisher, year, edition, pages
Taylor & Francis Group, 2021. Vol. 42, no 6, p. 549-554
National Category
Nursing
Identifiers
URN: urn:nbn:se:umu:diva-174791DOI: 10.1080/01612840.2020.1820645ISI: 000573104800001PubMedID: 32975473Scopus ID: 2-s2.0-85091612887OAI: oai:DiVA.org:umu-174791DiVA, id: diva2:1464810
Available from: 2020-09-08 Created: 2020-09-08 Last updated: 2024-02-02Bibliographically approved

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Molin, JennyVestberg, MariaLövgren, AnnaRingnér, AndersHällgren Graneheim, UllaLindgren, Britt-Marie

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Molin, JennyVestberg, MariaLövgren, AnnaRingnér, AndersHällgren Graneheim, UllaLindgren, Britt-Marie
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Department of NursingPsychiatryDepartment of Odontology
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Issues in Mental Health Nursing
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