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The emergence of digital ecosystem governance: an investigation of responses to disrupted resource control in the Swedish public transport sector
Department of Engineering Systems and Services (ESS), Delft University of Technology, Delft, The Netherlands.ORCID iD: 0000-0002-5924-2296
Umeå University, Faculty of Social Sciences, Department of Informatics. (Swedish Center for Digital Innovation)ORCID iD: 0000-0003-0602-5404
2023 (English)In: Information Systems Journal, ISSN 1350-1917, E-ISSN 1365-2575, Vol. 33, no 2, p. 350-384Article in journal (Refereed) Published
Abstract [en]

Digital ecosystem governance entails the management of complex, dynamic power relationships. As entrant platform providers seek to cultivate an ecosystem, they must carefully navigate these power relationships when dealing with governance tensions. Providers generally seek to leverage the ecosystem's generative potential by facilitating a variety of interactions and distributing design rights. Simultaneously, they need to ensure stability and order by imposing rules that resolve contentious matters and restrict system participants' degrees of freedom. This study explores how and why providers can induce ecosystem actors to engage in collaborative negotiation regarding such governance tensions through a case study of the introduction of an open data platform in the Swedish public transport sector. Our analysis offers three main contributions. First, it provides an empirical demonstration that entrepreneurial threats, as well as opportunities, can trigger platform launches and drive collaborative negotiation of digital ecosystem governance. Second, it extends conceptualizations of boundary resources beyond the current focus on transactional elements by demonstrating the role of interactive boundary resources in the negotiation of governance grounded in both social and systemic power relationships.Third, it shows how positive reinforcement can complement punitive measures to increase acceptance of design rules.

Place, publisher, year, edition, pages
John Wiley & Sons, 2023. Vol. 33, no 2, p. 350-384
Keywords [en]
boundary resources, digital ecosystem, ecosystem emergence, governance, open data, platform, power, resource control
National Category
Information Systems, Social aspects
Research subject
computer and systems sciences
Identifiers
URN: urn:nbn:se:umu:diva-198477DOI: 10.1111/isj.12404ISI: 000834759100001Scopus ID: 2-s2.0-85147395881OAI: oai:DiVA.org:umu-198477DiVA, id: diva2:1685930
Funder
Marianne and Marcus Wallenberg FoundationAvailable from: 2022-08-05 Created: 2022-08-05 Last updated: 2023-02-22Bibliographically approved

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Ofe, Hosea A.Sandberg, Johan

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