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Doctors’ experiences of providing care in rural hospitals in Southern New Zealand: a qualitative study
Umeå University, Faculty of Medicine, Department of Public Health and Clinical Medicine, Family Medicine.ORCID iD: 0000-0002-9244-7082
Umeå University, Faculty of Medicine, Department of Nursing.
2022 (English)In: BMJ Open, E-ISSN 2044-6055, Vol. 12, no 12, article id e062968Article in journal (Refereed) Published
Abstract [en]

Objective: To explore rural hospital doctors’ experiences of providing care in New Zealand rural hospitals.

Design: The study had a qualitative design, using qualitative content analysis.

Setting: The study was conducted in South Island, New Zealand, and included nine different rural hospitals.

Respondents: Semistructured interviews were conducted with 16 rural hospital doctors.

Results: Three themes were identified: ‘Applying a holistic perspective in the care’, ‘striving to maintain patient safety in sparsely populated areas’ and ‘cooperating in different teams around the patient’. Rural hospital care more than general hospital care was seen as offering a holistic perspective on patient care based on closeness to their home and family, the generalist perspective of care and personal continuity. The presentation of acute life-threatening low-frequency conditions at rural hospitals were associated with feelings of concern due to limited access to ambulance transportation and lack of experience.

Overall, however, patient safety in rural hospitals was considered equal or better than in general hospitals. Doctors emphasised the central role of rural hospitals in the healthcare pathways of rural patients, and the advantages and disadvantages with small non-hierarchical multidisciplinary teams caring for patients. Collaboration with hospital specialists was generally perceived as good, although there was a sense that urban colleagues do not understand the additional medical and practical assessments needed in rural compared with the urban context.

Conclusions: This study provides an understanding of how rural hospital doctors value the holistic generalist perspective of rural hospital care, and of how they perceive the quality and safety of that care. The long distances to general hospital care for acute cases were considered concerning.

Place, publisher, year, edition, pages
BMJ Publishing Group Ltd, 2022. Vol. 12, no 12, article id e062968
National Category
Nursing
Identifiers
URN: urn:nbn:se:umu:diva-201540DOI: 10.1136/bmjopen-2022-062968ISI: 000896763700018Scopus ID: 2-s2.0-85143886080OAI: oai:DiVA.org:umu-201540DiVA, id: diva2:1716992
Funder
Swedish Society of Medicine, SLS-787391Region VästerbottenThe Kempe FoundationsAvailable from: 2022-12-07 Created: 2022-12-07 Last updated: 2024-02-05Bibliographically approved
In thesis
1. The community hospital model in northern Sweden
Open this publication in new window or tab >>The community hospital model in northern Sweden
2024 (English)Doctoral thesis, comprehensive summary (Other academic)
Alternative title[sv]
Sjukstugemodellen i norra Sverige
Abstract [en]

Background: Rural community hospitals (CHs) are vital in delivering healthcare services in sparsely populated regions such as northern Sweden. In Sweden these facilities act as primary care units, staffed by general practitioners (GPs), nurses, and other healthcare professionals. They provide hospital beds, emergency care, and basic diagnostics. The CH model, with GPs responsible for hospital care has not been studied earlier in Sweden. 

Aims: This thesis aimed to examine the role and practices of the Swedish rural CH model within the healthcare system and the local community. Furthermore, to investigate the perspectives of rural doctors in Sweden and New Zealand (NZ) working within their respective hospital models. Specific aims: 

To characterise patients admitted to hospitals in Norrbotten and Västerbotten Regions and to compare hospitalisations at rural community hospitals and general hospitals (Study I)

To describe registered care measures carried out in rural community hospitals during episodes of hospital care for patients with heart failure, in comparison with a general hospital (Study II)

To explore rural hospital doctors’ experiences of providing care in rural hospitals in Southern New Zealand (Study III)

To explore rural general practitioners’ experiences of providing care in rural community hospitals in northern Sweden (Study IV) 

Methods and results: Four original papers form the basis of this thesis. In study I, hospital register data from Norr- and Västerbotten Regions were analysed, focusing on hospital admissions of patients enrolled at CHs 2010-2014. We compared CH admissions with general hospital admissions, examining factors such as age, sex, and diagnoses. CH patients were older than those in general hospitals (median age 80 vs. 68 years), and women had a higher likelihood of admission to CHs compared to men. Common diagnoses in the elderly, such as heart failure and pneumonia were more likely admitted to CHs than to general hospitals. Study II utilized hospital register data from Region Västerbotten to describe registered care measures carried out in rural CHs during episodes of hospital care for patients with heart failure 2015-2019, in comparison with a general hospital. CHs showed documentations by fewer individual doctors, more frequent nursing documentation, and fewer blood tests compared to general hospitals. Radiology, including echocardiography, was performed in general hospitals only but in a minority of cases. Documentation by physiotherapists, occupational therapists, and dietitians was limited in both hospital models.

Studies III and IV involved interviews with rural hospital (RH) doctors in New Zealand (NZ), and rural GPs in northern Sweden, respectively, to explore the role of their RH/CH. In both countries, doctors emphasised advantages with proximity and holistic, patient-centred care for elderly, multimorbid, and end-of-life patients. Their RHs/CHs were described to play a central role in rural patients' healthcare journeys, utilizing small, multidisciplinary teams and collaborating with general hospitals and municipal caregivers. Reported challenges for doctors in RHs and CHs included limited resources and inexperience in handling life-threatening, rare cases, and ethical dilemmas unique to rural practice. Despite this, RH doctors considered RH patient safety similar or better than that in general hospitals. CH doctors prompted the idea of expanding the CH model to urban areas. 

Conclusion: We conclude that CHs admit elderly and multimorbid patients elsewhere common in general hospitals. Care for patients with heart failure at CHs showed more nursing notes, greater doctor continuity, and less biomedical examinations. Our results suggest potential for further development in the multidisciplinary care in both hospital models. Rural generalist doctors in Sweden and NZ emphasise the central role of CHs/RHs, their proximity to patients, and their holistic, generalist approach, and they suggest advantages in the RH/CH care for the elderly compared to general hospitals. In Sweden, the importance of relational continuity was stressed, as rural GPs are familiar with their CH patients from primary care. 

Place, publisher, year, edition, pages
Umeå: Umeå University, 2024. p. 73
Series
Umeå University medical dissertations, ISSN 0346-6612 ; 2284
Keywords
Rural health service, health services research, hospital, rural, inpatient, health services for the aged, geriatrics, generalist medicine
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Research subject
family medicine; Geriatrics; health services research
Identifiers
urn:nbn:se:umu:diva-220351 (URN)9789180702850 (ISBN)9789180702867 (ISBN)
Public defence
2024-03-01, Triple Helix, Samverkanshuset, Universitetstorget 4, Umeå, 09:00 (Swedish)
Opponent
Supervisors
Available from: 2024-02-09 Created: 2024-02-05 Last updated: 2024-02-05Bibliographically approved

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Hedman, ManteBrännström, Margareta

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