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Job satisfaction, professional competence, and self-efficacy: a multicenter cross-sectional study among registered nurses in Sweden and Norway
Umeå University, Faculty of Medicine, Department of Nursing.ORCID iD: 0000-0001-5639-8829
Umeå University, Faculty of Medicine, Department of Epidemiology and Global Health.ORCID iD: 0000-0002-0457-2175
Faculty of Nursing and Health Sciences, Nord University, Bodø 8049, Norway.
Faculty of Nursing and Health Sciences, Nord University, Bodø 8049, Norway.
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2024 (English)In: BMC Health Services Research, E-ISSN 1472-6963, Vol. 24, no 1, article id 734Article in journal (Refereed) Published
Abstract [en]

Background: Healthcare organizations worldwide face persistent challenges relating to turnover and intention to leave the nursing profession among registered nurses. Factors contributing to their retention and well-being at work include high job satisfaction, professional competence, and self-efficacy. Few multicenter studies have investigated these factors in relation to work experience in a Nordic context. Therefore, this study aimed to investigate job satisfaction, professional competence, and self-efficacy among registered nurses.

Methods: This multicenter cross-sectional study survey was part of a larger overarching Swedish-Norwegian project, and was conducted among registered nurses (n = 1137) in September 2021. The participants worked in a variety of health care units, e.g., hospital units, primary health care, and home care. Data was subjected to descriptive and comparative statistical analysis; chi-square test, one-way between-groups analysis of variance (ANOVA) and Kruskal-Wallis test.

Results: The findings show that job satisfaction is reported as lowest in registered nurses with medium-term work experience as compared to newly qualified and long-term work-experienced registered nurses. Professional competence and self-efficacy are reported as higher among registered nurses with long-term work experience as compared to those with medium-term work experience and newly qualified registered nurses. However, the participants reported their professional competence as highest in relation to the same factor – “Value-based nursing care” – regardless of their work experience.

Conclusions and implications: This study underscores the need for continuous support and professional development for registered nurses throughout their careers. Proactive support for newly qualified nurses may improve job satisfaction as they progress to being registered nurses with medium-term work experience. Tailored interventions to address the distinct needs of both newly qualified and medium-term work-experienced registered nurses are crucial for nurturing a sustainable nursing workforce.

Place, publisher, year, edition, pages
BioMed Central (BMC), 2024. Vol. 24, no 1, article id 734
Keywords [en]
Job satisfaction, Norway, Professional competence, Registered nurses, Self-efficacy, Sweden
National Category
Nursing
Identifiers
URN: urn:nbn:se:umu:diva-226804DOI: 10.1186/s12913-024-11177-8ISI: 001248065200006PubMedID: 38877558Scopus ID: 2-s2.0-85195915233OAI: oai:DiVA.org:umu-226804DiVA, id: diva2:1874894
Funder
Västerbotten County CouncilAvailable from: 2024-06-20 Created: 2024-06-20 Last updated: 2025-11-05Bibliographically approved
In thesis
1. Being and becoming a mentor: personal and professional growth in a Swedish-Norwegian multicenter nurse mentorship intervention
Open this publication in new window or tab >>Being and becoming a mentor: personal and professional growth in a Swedish-Norwegian multicenter nurse mentorship intervention
2025 (English)Doctoral thesis, comprehensive summary (Other academic)
Alternative title[sv]
Att vara och bli mentor : personlig och professionell utveckling i en svensk–norsk multicenter-mentorskapsintervention för sjuksköterskor
Abstract [en]

Background: Mentoring in nursing is recognized as a strategy to improve the retention and workplace well-being of registered nurses. However, while nurse mentors play a crucial role in the mentoring process, their experiences and development are underexplored in research. Global concerns regarding registered nurses’ retention and deteriorating working environments, highlighted by organizations such as the World Health Organization, underscore the need for sustainable strategies that foster supportive work cultures. Within the Swedish-Norwegian action research project Becoming a Professional Nurse (BePROF), a mentorship intervention was developed and tested in the northern regions of both countries. This thesis, which exists within the BePROF framework, explores mentoring from the perspectives of nurse mentors.

Aim: The aim of this thesis was to explore mentoring within the nursing profession by examining registered nurses’ job satisfaction, professional competence, and self-efficacy at different work experience levels, and by exploring nurse mentors’ experiences, development, and the prerequisites for mentoring in the context of a mentoring intervention.

Methods: This thesis applied quantitative, qualitative, and mixed methods to explore complementary approaches to knowledge creation. The studies contributed to the overarching action research project’s phases problem identification and evaluation. Study I was a multicenter cross-sectional survey of 1137 registered nurses, comparing self-rated job satisfaction, professional competence, and self-efficacy across work experience groups. Data were analyzed with descriptive and comparative statistics. Study II was a qualitative interview study with 21 registered nurses describing their experiences of being a mentor, analyzed with qualitative content analysis. Study III used a mixed-methods design to explore nurse mentors’ clinical teaching behavior, self-efficacy, and role development. Data were collected from 52 participants before the intervention, 30 at post-test I, and 17 at post-test II, along with focus group interviews involving 19 nurse mentors post-intervention. Quantitative data were analyzed with descriptive and comparative statistics, and qualitative data with qualitative content analysis; results were triangulated to identify convergence and divergence. Study IV was a qualitative study based on focus group interviews with 19 nurse mentors, exploring their perspectives on the prerequisites for mentoring, analyzed with qualitative content analysis.

Results: Nurse mentors demonstrated strong motivation and ability to take on mentoring roles. However, the results from both the pre- and post-intervention phases underscored a clear need for enhanced organizational support for nurse mentors. Results in Study I showed that job satisfaction was lowest among registered nurses with medium-term work experience, compared to newly qualified nurses and registered nurses with long-term work experience. Professional competence and self-efficacy were highest among registered nurses with long-term work experience. In Study II, the results further showed that being a nurse mentor meant fostering safety within complex working environments. Study III showed that during the intervention, the nurse mentors experienced both personal and professional growth, particularly in terms of relationship-building, mentoring skills, and role clarity. Consistently high ratings were reported regarding clinical teaching behavior and self-efficacy, with a post-intervention increase in clinical teaching behavior scores. The results in Study IV further emphasized that nurse mentors require organizational structure and the support of leaders in order to facilitate the mentoring process.

Conclusions: Being and becoming a nurse mentor is a relational, reflective, and developmental process that fosters nurse mentors’ professional identities, and contributes to a positive workplace culture. When it is embedded into daily clinical practice, nurse mentors can support the transition of newly qualified nurses into the profession, thereby enhance retention, and promote lifelong learning. It can strengthen leadership, communication, and reflection skills, while also reinforce a sense of purpose and belonging in nurse mentors. For mentoring to be both sustainable and impactful, it must be supported by unit leaders through structured routines and continuous guidance. Future studies should explore the long-term sustainability and impact of mentoring in nursing longitudinally. Key areas for future research include how mentoring influences professional development over time; the role of organizational culture and leadership in successful mentoring implementation; assessing the economic impact of such implementations; and the potential of interprofessional mentoring to support collaborative practice across disciplines.

Place, publisher, year, edition, pages
Umeå: Umeå University, 2025. p. 89
Series
Umeå University medical dissertations, ISSN 0346-6612 ; 2374
Keywords
Intervention, job satisfaction, nurse mentors, organizational culture, professional competence, professional role, registered nurses, self-efficacy, workplace.
National Category
Nursing
Identifiers
urn:nbn:se:umu:diva-246064 (URN)978-91-8070-807-4 (ISBN)978-91-8070-808-1 (ISBN)
Public defence
2025-12-05, Aula Biologica, Linnaeus väg 7, Umeå, 09:00 (Swedish)
Opponent
Supervisors
Available from: 2025-11-14 Created: 2025-11-05 Last updated: 2025-11-05Bibliographically approved

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Kallerhult Hermansson, StinaNorström, FredrikBölenius, Karin

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