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Examining boiler failure causes is crucial for thermal power plant safety and profitability. However, traditional approaches are complex and expensive, lacking precise operational insights. Although data-driven approaches hold substantial potential in addressing these challenges, there is a gap in systematic approaches for investigating failure root causes with unlabeled data. Therefore, we proffered a novel framework rooted in data mining methodologies to probe the accountable operational variables for boiler failures. The primary objective was to furnish precise guidance for future operations to proactively prevent similar failures. The framework was centered on two data mining approaches, Principal Component Analysis (PCA) + K-means and Deep Embedded Clustering (DEC), with PCA + K-means serving as the baseline against which the performance of DEC was evaluated. To demonstrate the framework’s specifics, a case study was performed using datasets obtained from a waste-to-energy plant in Sweden. The results showed the following: (1) The clustering outcomes of DEC consistently surpass those of PCA + K-means across nearly every dimension. (2) The operational temperature variables T-BSH3rm, T-BSH2l, T-BSH3r, T-BSH1l, T-SbSH3, and T-BSH1r emerged as the most significant contributors to the failures. It is advisable to maintain the operational levels of T-BSH3rm, T-BSH2l, T-BSH3r, T-BSH1l, T-SbSH3, and T-BSH1r around 527 °C, 432 °C, 482 °C, 338 °C, 313 °C, and 343 °C respectively. Moreover, it is crucial to prevent these values from reaching or exceeding 594 °C, 471 °C, 537 °C, 355 °C, 340 °C, and 359 °C for prolonged durations. The findings offer the opportunity to improve future operational conditions, thereby extending the overall service life of the boiler. Consequently, operators can address faulty tubes during scheduled annual maintenance without encountering failures and disrupting production.