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Too much AI hype, too little emphasis on learning? Entrepreneurs designing business models through learning-by-conversing with generative AI
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration. Stanford University, SCANCOR & Management Science and Engineering, 482 Galvez Mall, CA, Stanford, United States.ORCID iD: 0000-0001-5486-9017
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.
BI Norwegian Business School, Department of Strategy and Entrepreneurship, Nydalsveien 37, Oslo, Norway.
Umeå University, Faculty of Social Sciences, Department of Informatics.
2024 (English)In: IEEE transactions on engineering management, ISSN 0018-9391, E-ISSN 1558-0040, Vol. 71, p. 15278-15291Article in journal (Refereed) Published
Abstract [en]

Entrepreneurs traditionally use 'learning-by-doing' and 'learning-by-thinking' as alternative approaches to iteratively build business models for their new ventures. However, both approaches face criticism in how they address novelty and uncertainty, which are crucial to successful entrepreneurship. While Generative AI (GenAI) is increasingly used in entrepreneurial tasks, the practices through which it becomes a learning resource for entrepreneurs remain unexplored. Based on a qualitative study, we present a process model that illustrates how entrepreneurs incorporate GenAI into business model design through five resourcing practices. These practices transform GenAI into a valuable resource for facilitating learning during the design process. This approach, which we term 'Learning-by-Conversing,' introduces a generative startup methodology to complement the lean startup model. We distinguish two modes of learning by conversing - reflexive learning and confirmatory learning - based on how novice and experienced entrepreneurs engage with it. By proposing a learning approach that integrates GenAI with entrepreneurial efforts, we bridge the 'thinking' versus 'doing' debate in business model generation and deepen our understanding of GenAI's role in entrepreneurship

Place, publisher, year, edition, pages
IEEE, 2024. Vol. 71, p. 15278-15291
Keywords [en]
Business Model Design, Entrepreneurship, Generative AI, Learning, Startup Methodology
National Category
Business Administration
Identifiers
URN: urn:nbn:se:umu:diva-231385DOI: 10.1109/TEM.2024.3484750ISI: 001351585500007Scopus ID: 2-s2.0-85207384566OAI: oai:DiVA.org:umu-231385DiVA, id: diva2:1910179
Funder
Jan Wallander and Tom Hedelius Foundation and Tore Browaldh Foundation, W21-0008Jan Wallander and Tom Hedelius Foundation and Tore Browaldh Foundation, Fv23-0047Jan Wallander and Tom Hedelius Foundation and Tore Browaldh Foundation, P21-0035Available from: 2024-11-04 Created: 2024-11-04 Last updated: 2025-01-13Bibliographically approved

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Kostis, AngelosLidström, JohanHolmström, Jonny

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