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Should advertisers avoid negative news?: Advertising effects of negative affect, news site credibility, and applicability between article and ad
Umeå University, Faculty of Science and Technology, Department of Computing Science.ORCID iD: 0000-0001-8503-0118
Umeå University, Faculty of Science and Technology, Department of Computing Science.ORCID iD: 0000-0001-8503-0118
2024 (English)In: Marketing and AI: Shaping the Future Together: Proceedings of the 2024 AMS Annual Conference, Coral Gables, FL, USA, May 22–24, Springer Nature, 2024, p. 12-25Conference paper, Published paper (Refereed)
Abstract [en]

This article contributes to research on media-context effects by studying how ads are assessed when positioned alongside news articles that evoke negative emotions in readers. We find that in general, negative emotion does not influence advertising evaluation. Contrary to industry claims, the perceived source credibility of the news site is not found to moderate the effects of negative content. However, on its own, the credibility of the news site improves ad evaluations. Furthermore, high applicability between article and ad can enhance ad recognition and produce a weak negative effect on attitudes towards ads and brands. Our results provide evidence against the industry practice of avoiding negative news due to concerns over spill-over effects. Marketers should focus advertising to credible news sites and, when appropriate, avoid negative articles with high applicability to the advertised product and brand.

Place, publisher, year, edition, pages
Springer Nature, 2024. p. 12-25
Series
Developments in Marketing Science: Proceedings of the Academy of Marketing Science, ISSN 2363-6165, E-ISSN 2363-6173
National Category
Media and Communications
Identifiers
URN: urn:nbn:se:umu:diva-234516DOI: 10.1007/978-3-031-76193-5_2ISI: 001442152600002ISBN: 978-3-031-76192-8 (print)ISBN: 978-3-031-76195-9 (print)ISBN: 978-3-031-76193-5 (electronic)OAI: oai:DiVA.org:umu-234516DiVA, id: diva2:1930655
Conference
Marketing and AI: Shaping the Future Together. Academy of Marketing Science Annual Conference 2024, Coral Gables, FL, USA, May 22-24, 2024
Available from: 2025-01-23 Created: 2025-01-23 Last updated: 2025-04-30Bibliographically approved
In thesis
1. Contextual intelligence: leveraging AI for targeted marketing
Open this publication in new window or tab >>Contextual intelligence: leveraging AI for targeted marketing
2025 (English)Doctoral thesis, comprehensive summary (Other academic)
Alternative title[sv]
Kontextuell intelligens : AI för riktad marknadsföring
Abstract [en]

As privacy concerns increase and regulation against tracking-based advertisingtightens, contextual advertising—which targets ads based on webpage content ratherthan personal data—offers a compelling alternative. The shift towards this alternativeform of ad targeting is gaining momentum thanks to advancements in artificialintelligence (AI), which significantly improve the ability to interpret and categorizeonline content. This thesis explores how AI can interpret online contexts and leveragethem for targeted, privacy-conscious marketing.A key contribution is the development of methods for extracting opinions from textand structuring them into “opinion units”, leveraging the power and versatility oflarge language models. Opinion units consist of concise, context-rich excerpts thatcapture individual opinions, paired with sentiment metadata. The proposed methodsdemonstrate high accuracy in opinion extraction and show promise for downstreamapplications. For instance, in opinion search and topic modeling of customer reviews,the compactness and distinctness of opinion units enhance retrieval precision andproduces more coherent and interpretable groupings of opinions. This enables theidentification of specific aspects driving customer satisfaction, providing insights forproduct development and targeted marketing.Marketing experiments conducted in this thesis reveal how media contexts influenceadvertising perceptions. The findings demonstrate that engaging content and thecredibility of website sources create a spillover effect, enhancing the effectiveness ofassociated ads. Regarding brand safety—ensuring ads do not appear in brand-damaging contexts—the results suggest that proximity to negative news articles aloneis not directly harmful. However, marketers face increased risks when the advertisedmessage is associated with the negative context. To mitigate these risks, AI tools canbe used to detect and avoid potentially unsafe online environments.Finally, the thesis offers guidance on AI-driven ad targeting by outlining the trade-offsbetween contextual and personalized strategies, as well as manual versus automatedmethods. The discussion considers key factors such as marketing objectives, dataavailability, and ethical considerations alongside regulatory requirements. Thefindings serve as a foundation for making well-informed, strategic choices in thefuture of advertising targeting.

Place, publisher, year, edition, pages
Umeå: Umeå University, 2025. p. 37
Series
Report / UMINF, ISSN 0348-0542 ; 25.07
Keywords
natural language processing, large language models, information retrieval, topic modeling, marketing, advertising, media context effects, artificial intelligence
National Category
Computer Sciences Business Administration
Identifiers
urn:nbn:se:umu:diva-238303 (URN)978-91-8070-690-2 (ISBN)978-91-8070-691-9 (ISBN)
Public defence
2025-06-05, NAT.D.320, Naturvetarhuset, Umeå, 10:00 (English)
Opponent
Supervisors
Available from: 2025-05-15 Created: 2025-04-30 Last updated: 2025-05-15Bibliographically approved

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Häglund, EmilBjörklund, Johanna

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Citation style
  • apa
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  • de-DE
  • en-GB
  • en-US
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  • nn-NO
  • nn-NB
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  • text
  • asciidoc
  • rtf