Navigating the human–robot interface: exploring human interactions and perceptions with social and telepresence robots Show others and affiliations
2025 (English) In: Applied Sciences, E-ISSN 2076-3417, Vol. 15, no 3, article id 1127Article in journal (Refereed) Published
Abstract [en]
This study investigates user experiences of interactions with two types of robots: Pepper, a social humanoid robot, and Double 3, a self-driving telepresence robot. Conducted in a controlled setting with a specific participant group, this research aims to understand how the design and functionality of these robots influence user perception, interaction patterns, and emotional responses. The findings reveal diverse participant reactions, highlighting the importance of adaptability, effective communication, autonomy, and perceived credibility in robot design. Participants showed mixed responses to human-like emotional displays and expressed a desire for robots capable of more nuanced and reliable behaviors. Trust in robots was influenced by their perceived functionality and reliability. Despite limitations in sample size, the study provides insights into the ethical and social considerations of integrating AI in public and professional spaces, offering guidance for enhancing user-centered designs and expanding applications for social and telepresence robots in society.
Place, publisher, year, edition, pages MDPI, 2025. Vol. 15, no 3, article id 1127
Keywords [en]
human-robot interaction (HRI), social and telepresence robots, user experience, Pepper robot, Double 3 robot
National Category
Human Computer Interaction
Research subject education
Identifiers URN: urn:nbn:se:umu:diva-234705 DOI: 10.3390/app15031127 ISI: 001418413300001 Scopus ID: 2-s2.0-85217581022 OAI: oai:DiVA.org:umu-234705 DiVA, id: diva2:1932019
2025-01-282025-01-282025-02-26 Bibliographically approved