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Value-based decision-making in software agents: a systematic literature review
Umeå University, Faculty of Science and Technology, Department of Computing Science.ORCID iD: 0000-0002-6035-800x
Umeå University, Faculty of Science and Technology, Department of Computing Science.ORCID iD: 0000-0001-9304-6566
Umeå University, Faculty of Science and Technology, Department of Computing Science.
Umeå University, Faculty of Science and Technology, Department of Computing Science.ORCID iD: 0000-0002-5103-8127
2025 (English)In: Value Engineering in Artificial Intelligence - 2nd International Workshop, VALE 2024, Revised Selected Papers / [ed] Nardine Osman; Luc Steels, Springer Science+Business Media B.V., 2025, p. 137-154Conference paper, Published paper (Refereed)
Abstract [en]

Building software agents that make decisions based on human values presents a complex challenge. This is a first attempt to systematically review trends in how researchers represent, select, evaluate, and implement values in software agents. The review highlights two key limitations in the field. First, most research adopts or acknowledges Schwartz’s theory of basic human values, but often simplifies its complexity. Second, many studies oversimplify the notion of values in general, failing to utilize established theories from psychology or philosophy. Additionally, the review finds that common software tools and existing frameworks, like the Belief-Desire-Intention model, are frequently used without fully considering their underlying principles. This research offers valuable contributions to the field of value-based decision-making in software agents, exposing research gaps and limitations in current research, and highlighting the need for a more nuanced approach. By calling for researchers to integrate insights from economics, social science, psychology, and neuroscience, the review paves the way for the development of more sophisticated agents that can navigate the complexities of real-world decision-making.

Place, publisher, year, edition, pages
Springer Science+Business Media B.V., 2025. p. 137-154
Series
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 15356
Keywords [en]
Belief-Desire-Intention, Decision-making, Review, Software agents, Values
National Category
Computer Sciences
Identifiers
URN: urn:nbn:se:umu:diva-237339DOI: 10.1007/978-3-031-85463-7_9Scopus ID: 2-s2.0-105001297620ISBN: 9783031854620 (print)ISBN: 978-3-031-85463-7 (electronic)OAI: oai:DiVA.org:umu-237339DiVA, id: diva2:1954635
Conference
2nd International Workshop on Value Engineering in Artificial Intelligence, VALE 2024, Santiago de Compostela, Spain, October 19–24, 2024 .
Available from: 2025-04-25 Created: 2025-04-25 Last updated: 2026-05-29Bibliographically approved

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Guerrero Rosero, EstebanTzeng, Sz-TingPastrav, CezaraDignum, Frank

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