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Digital transformation through collective social action: how resource disparities can be leveraged in inter-municipal collaboration
University of Gothenburg, Gothenburg, Sweden. (Swedish Center for Digital Innovation)ORCID iD: 0009-0007-4030-3232
University of Gothenburg, Gothenburg, Sweden. (Swedish Center for Digital Innovation)ORCID iD: 0000-0002-4701-7884
Umeå University, Faculty of Social Sciences, Department of Informatics. (Swedish Center for Digital Innovation)ORCID iD: 0000-0003-0602-5404
2026 (English)In: Electronic Government: 24th IFIP WG 8.5 International Conference, EGOV 2025, Krems, Austria, August 31 – September 4, 2025, Proceedings / [ed] Ida Lindgren; Manuel Pedro Rodríguez Bolívar; Marijn Janssen; Euripidis Loukis; Francesco Mureddu; Panos Panagiotopoulos; Gabriela Viale Pereira; Efthimios Tambouris, Cham: Springer, 2026, Vol. 15944, p. 34-53Conference paper, Published paper (Refereed)
Abstract [en]

Municipalities face increasing pressure to deliver efficient and secure digital solutions. While this challenges all municipalities to engage in digital transformation (DT), resource disparities contribute to digital inequality as smaller actors struggle to allocate financial means and secure competency. Inter-municipal collaboration is crucial for addressing these challenges, yet research on its role in DT remains limited. This paper examines how DT unfolds in inter-municipal collaboration through a case study of two Swedish municipalities striving for equal welfare as a human right. Using longitudinal data and a collective social action perspective, we identify the trajectories of different types of DT, enabling mechanisms and sub-mechanisms that facilitate progress, and their role at various stages of collaboration. By extending existing frameworks, this research deepens the understanding of inter-municipal DT and provides valuable insights for practitioners working to enhance digital public services through collaboration.

Place, publisher, year, edition, pages
Cham: Springer, 2026. Vol. 15944, p. 34-53
Series
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 15944
Keywords [en]
public sector, inter-municipal collaboration, digital transformation
National Category
Information Systems, Social aspects
Research subject
computer and systems sciences
Identifiers
URN: urn:nbn:se:umu:diva-243483DOI: 10.1007/978-3-032-01589-1_3Scopus ID: 2-s2.0-105017368329ISBN: 978-3-032-01588-4 (print)ISBN: 978-3-032-01589-1 (electronic)OAI: oai:DiVA.org:umu-243483DiVA, id: diva2:1991579
Conference
24th IFIP WG 8.5 International Conference, EGOV 2025, Krems, Austria, August 31 – September 4, 2025
Projects
Digital InnovationAvailable from: 2025-08-25 Created: 2025-08-25 Last updated: 2025-10-21Bibliographically approved

Open Access in DiVA

The full text will be freely available from 2026-08-25 06:46
Available from 2026-08-25 06:46

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Sandberg, Johan

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