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Empowering healthcare through design: building trust in co-creation and design research through the lens of chronic obstructive pulmonary disease
Umeå universitet, Medicinska fakulteten, Institutionen för samhällsmedicin och rehabilitering, Avdelningen för fysioterapi.ORCID-id: 0000-0002-0693-570x
2025 (Engelska)Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)Alternativ titel
Att stärka vården genom design : att bygga tillit i samskapande och designforskning med fokus på kroniskt obstruktiv lungsjukdom (KOL) (Svenska)
Abstract [en]

Anchored in the context of co-creation in hospital care for patients with advanced chronic obstructive pulmonary disease (COPD), this thesis investigates how co-creation and design research can meaningfully contribute to addressing complex challenges within healthcare. The central research question guiding this inquiry was: How can co-creation be employed in the design of health interventions for people with severe COPD who have experienced hospitalisation due to exacerbations?

To address this question, this thesis took a phased approach: a scoping review of existing co-creation practices was conducted (Paper I), informing the planning of co-creation workshops that were aimed at improving hospital care for people with severe COPD. Qualitative content analysis was applied to analyse the transcripts of the parts of the workshops relevant to exploring the experiences and expectations of patients (Paper II). The Research through Design (RtD) approach, also known as practice-based research, which incorporates methods and processes from design practice, was adopted for four Design Experiments that focused on developing different types of intervention for improving COPD hospital care (Papers III–VI). Four Design Experiments focused on reflecting co-creation workshops as case studies. The co-creation workshops drew on two complementary design theoretical frameworks: transition design, which offers a systems-level, future-oriented perspective for developing sustainable strategies, and Discursive Design, which provokes reflection on and dialogue around complex healthcare issues through artefacts, narratives, and speculative scenarios. 

The practical contributions of this thesis are sixfold. First, the scoping review (Paper I) identified key limitations in current co-creation practices for non-pharmacological COPD interventions: lack of theoretical grounding, over-reliance on consultative methods, and minimal focus on implementation. The thesis recommends theory-based systematic planning, embedding implementation considerations throughout, using more creative participatory methods, and including patients with varying severities and comorbidities in co-creation research. Second, the qualitative content analysis (Paper II) revealed that COPD hospital care experiences are shaped by diverse individual needs, underscoring the importance of person-centred care. Key intervention areas include proactive help-seeking, enhanced patient education, specialised practitioner training, continuity of care, improved discharge services, and public awareness. Third, Paper III reflected on applying a transition design-based model for addressing complex healthcare challenges, using COPD hospital care as a case study. It demonstrated how co-creation, combined with appreciative intelligence, builds systems thinking and shared understanding, while decentralising designer roles in order to empower co-creators. The study highlights the model’s potential to enhance implementation and sustainment of system-level interventions, while recognising the need for clear method selection and rigorous evaluation in future research. Fourth, Paper IV introduced the Ecology of Design Briefs as a novel approach to facilitate inclusive communication of co-creation findings and foster interdisciplinary solutions to complex health-system challenges. This approach was applied in COPD care as a case study. By improving problem communication and aligning with realistic design practices, this approach enhances public engagement and the potential impact of health innovation, while also appealing to funding bodies interested in multidisciplinary approaches. Fifth, Paper V recommended careful planning of discursive materials in healthcare co-creation, and the strategic use of co-creation within Discursive Design to tackle complex challenges. Discursive materials link process stages and create shared language among stakeholders, fostering ownership, deeper problem exploration, and patient empowerment. The design ethnographic characteristics within co-creation grounds interventions in stakeholders’ lived experiences and local contexts, promoting participatory, context-sensitive solutions that better fit real-world healthcare and support sustainable change. Sixth, Paper VI detailed the co-creation of patient-education tools for severe COPD, highlighting the involvement of patients, families, and healthcare practitioners. Suggested key success factors in future similar co-creation processes include managing creativity among co-creators, ensuring equity, recognising the roles of family and management, and adopting an ecological perspective. 

Ultimately, this work makes a hopeful contribution to the evolving field of co-creation as a research method in COPD care. It aspires to support inclusive, interdisciplinary dialogue and action among designers, clinicians, and researchers.

Ort, förlag, år, upplaga, sidor
Umeå: Umeå University, 2025. , s. 142
Serie
Umeå University medical dissertations, ISSN 0346-6612 ; 2390
Nyckelord [en]
co-creation, design research, chronic obstructive pulmonary disease, transition design, discursive design
Nationell ämneskategori
Design Hälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomi
Forskningsämne
medicinsk humaniora; design
Identifikatorer
URN: urn:nbn:se:umu:diva-245824ISBN: 978-91-8070-827-2 (tryckt)ISBN: 978-91-8070-828-9 (digital)OAI: oai:DiVA.org:umu-245824DiVA, id: diva2:2009000
Disputation
2025-11-21, Hörsal HUM.D.220 - Hjortronlandet, Umeå, 13:00 (Engelska)
Opponent
Handledare
Forskningsfinansiär
EU, Horisont 2020, 956501Region Västerbotten, RV981572Tillgänglig från: 2025-10-31 Skapad: 2025-10-24 Senast uppdaterad: 2025-10-27Bibliografiskt granskad
Delarbeten
1. A scoping review of co-creation practice in the development of non-pharmacological interventions for people with chronic obstructive pulmonary disease: a health CASCADE study
Öppna denna publikation i ny flik eller fönster >>A scoping review of co-creation practice in the development of non-pharmacological interventions for people with chronic obstructive pulmonary disease: a health CASCADE study
Visa övriga...
2023 (Engelska)Ingår i: Respiratory Medicine, ISSN 0954-6111, E-ISSN 1532-3064, Vol. 211, artikel-id 107193Artikel, forskningsöversikt (Refereegranskat) Published
Abstract [en]

Background: Incorporating co-creation processes may improve the quality of outcome interventions. However, there is a lack of synthesis of co-creation practices in the development of Non-Pharmacological Interventions (NPIs) for people with Chronic Obstructive Pulmonary Disease (COPD), that could inform future co-creation practice and research for rigorously improving the quality of care.

Objective: This scoping review aimed to examine the co-creation practice used when developing NPIs for people with COPD.

Methods: This review followed Arksey and O'Malley scoping review framework and was reported according to the PRISMA-ScR framework. The search included PubMed, Scopus, CINAHL, and Web of Science Core Collection. Studies reporting on the process and/or analysis of applying co-creation practice in developing NPIs for people with COPD were included.

Results: 13 articles complied with the inclusion criteria. Limited creative methods were reported in the studies. Facilitators described in the co-creation practices included administrative preparations, diversity of stakeholders, cultural considerations, employment of creative methods, creation of an appreciative environment, and digital assistance. Challenges around the physical limitations of patients, the absence of key stakeholder opinions, a prolonged process, recruitment, and digital illiteracy of co-creators were listed. Most of the studies did not report including implementation considerations as a discussion point in their co-creation workshops.

Conclusion: Evidence-based co-creation in COPD care is critical for guiding future practice and improving the quality of care delivered by NPIs. This review provides evidence for improving systematic and reproducible co-creation. Future research should focus on systematically planning, conducting, evaluating, and reporting co-creation practices in COPD care.

Ort, förlag, år, upplaga, sidor
Elsevier, 2023
Nyckelord
COPD, Co-creation, Creativity, Non-pharmacological interventions, Participation, Stakeholder
Nationell ämneskategori
Omvårdnad Hälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomi
Identifikatorer
urn:nbn:se:umu:diva-205629 (URN)10.1016/j.rmed.2023.107193 (DOI)000952167500001 ()36889517 (PubMedID)2-s2.0-85150368110 (Scopus ID)
Forskningsfinansiär
EU, Horisont 2020, 956501
Tillgänglig från: 2023-03-10 Skapad: 2023-03-10 Senast uppdaterad: 2025-10-27Bibliografiskt granskad
2. A qualitative study of patient experiences and expectations around hospital care during exacerbations of chronic obstructive pulmonary disease: a Health CASCADE study
Öppna denna publikation i ny flik eller fönster >>A qualitative study of patient experiences and expectations around hospital care during exacerbations of chronic obstructive pulmonary disease: a Health CASCADE study
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(Engelska)Manuskript (preprint) (Övrigt vetenskapligt)
Nationell ämneskategori
Annan medicin och hälsovetenskap
Identifikatorer
urn:nbn:se:umu:diva-245845 (URN)
Tillgänglig från: 2025-10-27 Skapad: 2025-10-27 Senast uppdaterad: 2025-10-27Bibliografiskt granskad
3. Transition design: Co-creating system solutions for chronic obstructive pulmonary disease (COPD) care
Öppna denna publikation i ny flik eller fönster >>Transition design: Co-creating system solutions for chronic obstructive pulmonary disease (COPD) care
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2025 (Engelska)Ingår i: Design Studies, ISSN 0142-694X, E-ISSN 1872-6909, Vol. 98, artikel-id 101297Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

Choosing the appropriate design process is critical for the effective implementation and long-term sustainment of interventions aimed at addressing public health challenges. To address this need, we proposed a Transition Design model to identify and deliver sustainable solutions for complex healthcare problems. This model generates system-level health-intervention initiatives that can synergistically function, particularly during the development and implementation phases, to enhance healthcare delivery. Drawing from a case study on addressing the challenges of hospitalisations and early discharge for people with acute exacerbations of chronic obstructive pulmonary disease (AECOPD), we reflected on the process and analysed the outcomes. Although further testing for the initiatives is warranted, this study contributes to the evolving discourse in design research on systems solutioning for public-health challenges.

Ort, förlag, år, upplaga, sidor
Elsevier, 2025
Nyckelord
collaborative design, system(s) design, sustainability, participatory design, transition design
Nationell ämneskategori
Design
Identifikatorer
urn:nbn:se:umu:diva-236567 (URN)10.1016/j.destud.2025.101297 (DOI)001449657100001 ()2-s2.0-86000561057 (Scopus ID)
Forskningsfinansiär
EU, Horisont 2020, 956501Region Västerbotten, RV981572
Tillgänglig från: 2025-03-17 Skapad: 2025-03-17 Senast uppdaterad: 2025-10-27Bibliografiskt granskad
4. Co-creating an Ecology of Design Briefs for people with respiratory disease
Öppna denna publikation i ny flik eller fönster >>Co-creating an Ecology of Design Briefs for people with respiratory disease
2025 (Engelska)Ingår i: CoDesign - International Journal of CoCreation in Design and the Arts, ISSN 1571-0882, E-ISSN 1745-3755, Vol. 21, nr 4, s. 833-852Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

In this study, we introduce a new approach to addressing the complexities of health systems challenges, which we name the Ecology of Design Briefs. This approach offers a structured framework for delivering key leverage points within these challenges and creating a conceptual space for feasible design opportunities. Acknowledging the limited reach of individual design solutions in tackling the complexities of health systems challenges, our approach draws on the ecology concept of Transition Design. The utilisation of the Ecology of Design Briefs results in a collection of interconnected specification documents for design projects that guide the creative process, working together synergistically to tackle the complexities. This approach was applied to enhance hospital care experiences for individuals with acute exacerbations of chronic obstructive pulmonary disease (COPD). Hospitalisations for this group frequently lead to multidimensional negative experiences, and addressing these issues is closely linked to resolving underlying health systems problems. Our findings suggest that the developed briefs provide comprehensive, mutually reinforcing, and detailed insights necessary for understanding these challenges. This study contributes to health systems problem-solving by conceptualising the Ecology of Design Briefs as an approach and documenting its application in a hospital care setting.

Ort, förlag, år, upplaga, sidor
Taylor & Francis, 2025
Nyckelord
Design brief, transition design, healthcare, co-creation, respiratory disease, systems thinking
Nationell ämneskategori
Omvårdnad Design Annan medicinteknik Lungmedicin och allergi
Identifikatorer
urn:nbn:se:umu:diva-236382 (URN)10.1080/15710882.2025.2477715 (DOI)001444614200001 ()2-s2.0-86000624835 (Scopus ID)
Forskningsfinansiär
EU, Horisont 2020, 956501Region Västerbotten, RV981572
Tillgänglig från: 2025-03-12 Skapad: 2025-03-12 Senast uppdaterad: 2025-12-10Bibliografiskt granskad
5. Democratising discursive design: co-creation of digital patient stories for COPD care
Öppna denna publikation i ny flik eller fönster >>Democratising discursive design: co-creation of digital patient stories for COPD care
(Engelska)Manuskript (preprint) (Övrigt vetenskapligt)
Abstract [en]

Discursive Design positions design as a form of discourse, creating opportunities for reflection and debate, and offering an alternative approach to healthcare interventions. Democratising the development of its artefacts is essential to address challenges identified in current Discursive Design projects such as limited multidimensional problem exploration, inadequate localisation of issues, and the neglect of positive, inspiring discourses. In this study, we adopted co-creation as a democratic methodology to tackle these challenges. Co-creation ensured that voices of all participating stakeholders were actively and meaningfully represented throughout the design process. We co-created digital patient stories for chronic obstructive pulmonary disease (COPD) care, using discursive materials to encourage deeper exploration and reflection during the process. Throughout the process, we observed how discursive materials were integrated at different stages of co-creation and reflected on their impact in healthcare design process. We also explored the role of ethnographic elements embedded within co-creation practices and how they might enhance the potential of digital patient stories as Discursive Design artefacts, offering more nuanced and empowering ways to address complex healthcare challenges.

Nationell ämneskategori
Design Hälsovetenskaper
Identifikatorer
urn:nbn:se:umu:diva-245901 (URN)
Tillgänglig från: 2025-10-27 Skapad: 2025-10-27 Senast uppdaterad: 2025-10-27Bibliografiskt granskad
6. Designing patient education tools: co-creation of infographics to support the hospitalisation process for individuals with severe chronic respiratory conditions
Öppna denna publikation i ny flik eller fönster >>Designing patient education tools: co-creation of infographics to support the hospitalisation process for individuals with severe chronic respiratory conditions
Visa övriga...
2025 (Engelska)Ingår i: CoDesign - International Journal of CoCreation in Design and the Arts, ISSN 1571-0882, E-ISSN 1745-3755Artikel i tidskrift (Refereegranskat) Epub ahead of print
Abstract [en]

This article reflects on how patient education tool design can benefit from a co-creation process with patients and key stakeholders involved, using a case study in chronic obstructive pulmonary disease (COPD) care. Unfavourable hospitalisation experiences for COPD patients are often linked to organisational issues and health literacy challenges. This study presents insights from a year-long co-creation practice involving COPD patients, a family member, healthcare practitioners, and hospital managers, aimed at developing patient education tools to enhance health literacy concerning the hospitalisation process. The primary outcome is a set of patient education infographics that can be integrated into digital platforms or printed formats. For such co-creation practice, we found that setting clear creativity expectations and using methods such as user journey maps empower participants. Balancing the power dynamics between patients and healthcare practitioners enables culturally relevant and patient-centred tools. In addition, family members play a crucial role in both co-creation process and care journey, while hospital managers ensure tools align with clinical practices. We also advocate for an ecological perspective towards intervention development, acknowledging diverse needs emerged from the co-creation process. Future research should implement strategies in further individualising infographics to improve their effectiveness.

Ort, förlag, år, upplaga, sidor
Taylor & Francis, 2025
Nyckelord
Patient education, infographics, co-creation, healthcare, hospitalisation
Nationell ämneskategori
Omvårdnad Hälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomi
Identifikatorer
urn:nbn:se:umu:diva-239084 (URN)10.1080/15710882.2025.2508730 (DOI)001491585500001 ()2-s2.0-105005793885 (Scopus ID)
Forskningsfinansiär
Region Västerbotten, RV981572
Tillgänglig från: 2025-05-22 Skapad: 2025-05-22 Senast uppdaterad: 2025-10-27

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