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Autonomy in business process execution: why we need first-class abstractions for goals and normative frames
Free University of Bozen-Bolzano, Bozen-Bolzano, Italy.
University of Oxford, Oxford, United Kingdom.
Umeå universitet, Teknisk-naturvetenskapliga fakulteten, Institutionen för datavetenskap. SAP, Berlin, Germany.ORCID-id: 0000-0002-6458-2252
York University, Toronto, Canada.
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2025 (Engelska)Ingår i: Politecnico di Milano, Milan, Italy. Process Management in the AI Era 2025: Proceedings of the 4th International Workshop on Process Management in the AI Era 2025co-located with the 28th European Conference on Artificial Intelligence (ECAI 2025) / [ed] Fabiana Fournier; Lior Limonad; Giuseppe De Giacomo; Andrea Marrella; Antonella Guzzo; Antonio Ielo, CEUR-WS , 2025, artikel-id 6Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

With the increased deployment of AI-based technologies—recently and most notably large language models—framing the autonomy of goal-oriented agents that enact business processes can be expected to be a key challenge. In this paper, we argue that addressing this challenge requires new formal foundations for process specifications. Traditional business process specifications focus on the how of business operations and treat neither goals nor norm-based constraints as first-class abstractions. Although goals play a central role in informal notions of business processes, formal definitions tend to treat them as implicit, embedded within procedural specifications that may only partially, and not explicitly, reflect normative boundaries. However, to maximize autonomy within a given normative frame, which expands upon the traditional idea of process models as operational frames, agents require formally specified goals, from which they can then synthesize their plans and actions, considering the normative frame as a set of deontic constraints. In this paper, we articulate this vision, highlight practical challenges, and propose action items for supporting its implementation.

Ort, förlag, år, upplaga, sidor
CEUR-WS , 2025. artikel-id 6
Serie
CEUR Workshop Proceedings, ISSN 1613-0073 ; 4087
Nyckelord [en]
Business process management, AI agents, Autonomy, Autonomous agents and multi-agent systems
Nationell ämneskategori
Datavetenskap (datalogi)
Forskningsämne
datalogi
Identifikatorer
URN: urn:nbn:se:umu:diva-246148OAI: oai:DiVA.org:umu-246148DiVA, id: diva2:2011407
Konferens
Process Management in the AI Era @ECAI 2025, the 4th International Workshop on Process Management in the AI Era 2025 co-located with the 28th European Conference on Artificial Intelligence (ECAI 2025), Bologna, Italy, October 25, 2025
Forskningsfinansiär
Wallenberg AI, Autonomous Systems and Software Program (WASP)Tillgänglig från: 2025-11-04 Skapad: 2025-11-04 Senast uppdaterad: 2025-11-04Bibliografiskt granskad

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CEUR Workshop proceedings vol. 4087

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Kampik, Timotheus

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