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Digital platform development: a service-oriented perspective
Umeå University, Faculty of Social Sciences, Department of Informatics.ORCID iD: 0000-0002-2394-8457
2015 (English)In: ECIS 2015 completed research papers, Association for Information Systems , 2015, article id 152Conference paper, Published paper (Refereed)
Abstract [en]

The traditional view of value is largely rooted in the material properties of physical goods. However, service-dominant logic tells us that value is not imbued in goods, but derived in its judicious application. A contextually bounded nature of value is highly relevant for the study of digital platforms given the reprogrammable nature of digital technology coupled with a necessity to serve several different stake-holders and applications. This paper applies servitization as a theoretical framework for illustrating the subjective and transitory value propositions that influence platform development. Based on a case study of a firm that has transitioned from product supplier to provider of a platform for digital services, it is evident that value propositions are ambivalent, yet vital components in the evolution of platforms. Fur-thermore, we may discern that platform providers are faced with value propositions that are multidi-rectional, multidimensional, and offered from a variety of sources.

Place, publisher, year, edition, pages
Association for Information Systems , 2015. article id 152
Keywords [en]
Digital platforms, digital services, servitization, service-dominant logic, case study
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:umu:diva-103800DOI: 10.18151/7217454Scopus ID: 2-s2.0-85007599986ISBN: 978-3-00-050284-2 (print)OAI: oai:DiVA.org:umu-103800DiVA, id: diva2:815450
Conference
23rd European Conference on Information Systems (ECIS), Münster, Germany, May 26-29, 2015
Available from: 2015-05-31 Created: 2015-05-31 Last updated: 2024-07-02Bibliographically approved

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Saarikko, Ted

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CiteExportLink to record
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Citation style
  • apa
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  • de-DE
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  • en-US
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  • nn-NO
  • nn-NB
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Output format
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  • text
  • asciidoc
  • rtf