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Managing collective trauma on social media: the role of Twitter after the 2011 Norway attacks
Umeå University, Faculty of Social Sciences, Department of Sociology.ORCID iD: 0000-0003-3665-2476
2016 (English)In: Media Culture and Society, ISSN 0163-4437, E-ISSN 1460-3675, Vol. 38, no 3, p. 365-380Article in journal (Refereed) Published
Abstract [en]

This study analyses the meaning-making discourse on Twitter in the 6 days following the 2011 Norway attacks. The attacks in Oslo and on the island of Utøya resulted in 77 deaths, of which 69 were youths on Utøya, where a summer camp arranged by the Norwegian Social Democratic youth organisation Arbeidernes Ungdomsfylking (AUF) was being held. The main discursive themes in the material were found to be focused on the Norwegian nation, expressions of solidarity, the meaning and outcomes of the attacks, as well as details of the attacks themselves. These themes were of changing importance over the 6 days following the attacks, as discussions concerning the Norwegian nation and the attacks themselves dropped rapidly in favour of negotiating the explanations behind the attacks. Twitter was shown to be useful for providing backchannel discourse negotiations that were separate from the mass media discourse concerning the attacks.

Place, publisher, year, edition, pages
Sage Publications, 2016. Vol. 38, no 3, p. 365-380
Keywords [en]
2011 Norway attacks, backchannel communication, collective trauma, discourse, meaning-making, Twitter
National Category
Sociology (excluding Social Work, Social Psychology and Social Anthropology)
Identifiers
URN: urn:nbn:se:umu:diva-112469DOI: 10.1177/0163443715608259ISI: 000372174300004Scopus ID: 2-s2.0-84961240320OAI: oai:DiVA.org:umu-112469DiVA, id: diva2:878126
Projects
Social Media as Shared Spaces for Collective Coping
Funder
Marcus and Amalia Wallenberg Foundation, MAW 2012.0151Available from: 2015-12-08 Created: 2015-12-08 Last updated: 2024-07-02Bibliographically approved
In thesis
1. Digital aftermaths of terror: reactions to terrorist attacks on twitter
Open this publication in new window or tab >>Digital aftermaths of terror: reactions to terrorist attacks on twitter
2020 (English)Doctoral thesis, comprehensive summary (Other academic)
Alternative title[sv]
Terrorns digitala efterdyningar : reaktioner på terrorattentat på Twitter
Abstract [en]

Background. This thesis explores digital public reactions to terrorist attacks, and specifically how discourses on terrorism become articulated on social media. The overarching aim of the thesis is to explore the reactions spread on social media following attacks, and how these digital platforms may alter or transform the ways in which such attacks are collectively understood and interpreted. It explores issues relating to Twitter as a platform for backchannel meaning making, for downplaying fear mongering practices, the ways different terrorist attacks become co-articulated, as well as the divided attention of networked publics during terror-related events.

Methods. The thesis is made up of four individual papers, each exploring digital reactions to different terrorist attacks on Twitter. The cases include the Utøya massacre in Norway 2011, the Stockholm lorry attack in 2017, 12 different attacks occurring between 2015-2017 in Europe (multi-case study), and the terrorist attack in Sinai, Egypt and the subsequent false alarm about a suspected terrorist attack on Oxford Street Underground station in London, UK, occuring on the same day in 2017. A combination of methods used in this thesis include network analysis of hashtag co-occurrences, and thematic analysis of prominent themes in tweets, using discourse theory as its analytical framework in the qualitative readings. 

Results. The findings of the thesis suggest that discourses on terrorism on social media are shaped by the specific logics present in the connective action of networked publics. The political action of digital audiences is performed in a personalised way that shapes terrorism discourse. How terrorism is understood is influenced by collective ideas of how societies become affected by trauma or resilience, and digital communities engage in downplaying or amplifying practices for such articulations. Prevailing spatial and temporal contexts alsomatter for the ways in which terrorist attacks are understood and reimagined. The (real or perceived) closeness to the attack, the interrelatedness of attacks, and aspects of virality of information plays a role in how terror discourses become articulated in digital spaces. 

Conclusion. This thesis makes theoretical and empirical contributions to the understanding of how digital audiences articulate terrorism discourse in the aftermath of terrorist attacks. It stresses that emotive personal expressions on social media should be understood as a highly politicised reaction, relating to a vast range of issues, such as immigration control, nationalism, or an increased  prevalence of everyday racism. On social media, audiences may both amplify or downplay attention to specific terrorist attacks, and, as such, may choose to provide (or not provide) attention. Social media may thus function as a space for everyday political action in times of terrorism. 

Place, publisher, year, edition, pages
Umeå: Umeå universitet, 2020. p. 46
Series
Akademiska avhandlingar vid Sociologiska institutionen, Umeå universitet, ISSN 1104-2508
National Category
Sociology (excluding Social Work, Social Psychology and Social Anthropology)
Research subject
Sociology
Identifiers
urn:nbn:se:umu:diva-169295 (URN)978-91-7855-255-9 (ISBN)978-91-7855-256-6 (ISBN)
Public defence
2020-05-08, Aula Biologica, Biologihuset, Umeå university, Umeå, 15:00 (English)
Opponent
Supervisors
Funder
Wallenberg Foundations, MAW 2012.0151
Available from: 2020-04-17 Created: 2020-04-14 Last updated: 2020-09-23Bibliographically approved

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Eriksson, Moa

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