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  • 1.
    Croon Fors, Anna
    Umeå universitet, Samhällsvetenskapliga fakulteten, Institutionen för informatik.
    The Beauty of the beast: the matter of meaning in digitalization2010Ingår i: AI & Society: The Journal of Human-Centred Systems and Machine Intelligence, ISSN 0951-5666, E-ISSN 1435-5655, Vol. 25, nr 1, s. 27-33Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Digitalization reveals the world in new varieties and forms. This power to unveil not only transforms human outreach and actions, but also changes our conceptions; about whom we are, about our uses and about human horizons for sense-making. In this paper, I explore experience design and the aesthetic turn in contemporary research in human–computer interaction and interaction design. This rather recent interest in aesthetic experience is in my view a move away from a view of digitalization as instances of objects aligned in networks, with certain features, qualities and properties, towards an understanding of digitalization as a relation to the world, to itself, and to what it means to be human (e.g. Technology and the character of contemporary life. A philosophical inquiry. The University of Chicago Press, Chicago, 1984, Holding on to reality. The nature of information at the turn of the millennium. The University of Chicago Press, Chicago, 1999; Questioning technology. Routledge, New York, 1999; The question concerning technology and other essays. Harper and Row, New York, 1977; Technology and the lifeworld, from garden to earth. Indiana University Press, Bloomington, 1990). As such my attempt in this text is to outline a conceptual account concerning what it might mean to designate digitalization as experienced rather than as what we traditionally think of it—as a cause of what we perceive. The paper is based on some previous work suggesting that a focus on the beauty of digitalization (i.e. the beast) entails the possibility to investigate ambiguous meanings of digitalization, meanings that are intrinsic to digitalization but have so far received little or no attention. My suggestion is that there are aesthetic and/or sublime dimensions inherent in digitalization that involves the realization of meaning that are becoming increasingly important in both use and design of digital materials. Hence, the particular focus on aesthetics as implied by the title of this text refers to a pervasive quality harbouring meaning that through a phenomenological lens could be regarded as the material basis of digitalization. The paper concludes that it is crucial to conduct more thorough studies of the relationship between aesthetics and digitalization if we are truly interested in exploring the potential of digitalization in our lives.

  • 2.
    Fällman, Daniel
    Umeå universitet, Samhällsvetenskapliga fakulteten, Institutionen för informatik.
    A different way of seeing: Albert Borgmann's philosophy of technology and human-computer interaction2009Ingår i: AI & Society: The Journal of Human-Centred Systems and Machine Intelligence, ISSN 0951-5666, E-ISSN 1435-5655, Vol. 25, nr 1, s. 53-60Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Traditional human–computer interaction (HCI) allowed researchers and practitioners to share and rely on the ‘five E’s’ of usability, the principle that interactive systems should be designed to be effective, efficient, engaging, error tolerant, and easy to learn. A recent trend in HCI, however, is that academic researchers as well as practitioners are becoming increasingly interested in user experiences, i.e., understanding and designing for relationships between users and artifacts that are for instance affective, engaging, fun, playable, sociable, creative, involving, meaningful, exciting, ambiguous, and curious. In this paper, it is argued that built into this shift in perspective there is a concurrent shift in accountability that is drawing attention to a number of ethical, moral, social, cultural, and political issues that have been traditionally de-emphasized in a field of research guided by usability concerns. Not surprisingly, this shift in accountability has also received scarce attention in HCI. To be able to find any answers to the question of what makes a good user experience, the field of HCI needs to develop a philosophy of technology. One building block for such a philosophy of technology in HCI is presented. Albert Borgmann argues that we need to be cautious and rethink the relationship as well as the often-assumed correspondence between what we consider useful and what we think of as good in technology. This junction—that some technologies may be both useful and good, while some technologies that are useful for some purposes might also be harmful, less good, in a broader context—is at the heart of Borgmann’s understanding of technology. Borgmann’s notion of the device paradigm is a valuable contribution to HCI as it points out that we are increasingly experiencing the world with, through, and by information technologies and that most of these technologies tend to be designed to provide commodities that effortlessly grant our wishes without demanding anything in return, such as patience, skills, or effort. This paper argues that Borgmann’s work is relevant and makes a valuable contribution to HCI in at least two ways: first, as a different way of seeing that raises important social, cultural, ethical, and moral issues from which contemporary HCI cannot escape; and second, as providing guidance as to how specific values might be incorporated into the design of interactive systems that foster engagement with reality.

  • 3.
    Fällman, Daniel
    Umeå universitet, Samhällsvetenskapliga fakulteten, Institutionen för informatik.
    Mobility as involvement: On the role of involvement in the design of mobile support systems for industrial application2009Ingår i: AI & Society: The Journal of Human-Centred Systems and Machine Intelligence, ISSN 0951-5666, E-ISSN 1435-5655, Vol. 25, nr 1, s. 43-52Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    In this article, the concept of mobility is examined theoretically, from a phenomenological perspective, as well as empirically, through two design case studies. First, a background to how the notion of mobility is generally conceptualized and used in academia as well as within industry is provided. From a phenomenological analysis, it becomes necessary to question the currently dominating understanding of mobility as first and foremost a provider of freedom from a number of constraints. Rather, it is argued, mobility needs to be understood primarily as quite the opposite; as being about getting involved in different contexts. Based on this analysis, it is described how such an altered way of understanding mobility has come to challenge our design team’s preconceptions of mobile interaction design and influence the design of two mobile support system for service and maintenance in industrial settings.

  • 4.
    Hauser, Sabrina
    et al.
    Umeå universitet, Teknisk-naturvetenskapliga fakulteten, Designhögskolan vid Umeå universitet.
    Redström, Johan
    Umeå universitet, Teknisk-naturvetenskapliga fakulteten, Designhögskolan vid Umeå universitet.
    Wiltse, Heather
    Umeå universitet, Teknisk-naturvetenskapliga fakulteten, Designhögskolan vid Umeå universitet.
    The widening rift between aesthetics and ethics in the design of computational things2023Ingår i: AI & Society: The Journal of Human-Centred Systems and Machine Intelligence, ISSN 0951-5666, E-ISSN 1435-5655, Vol. 38, s. 227-243Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    In the face of massively increased technological complexity, it is striking that so many of today’s computational and net- worked things follow design ideals honed decades ago in a much different context. These strong ideals prescribe a presenta- tion of things as useful tools through design and a withdrawal of aspects of their functionality and complexity. Beginning in the mid-twentieth century, we trace this ‘withdrawal program’ as it has persisted in the face of increasing computational complexity. Currently, design is in a dilemma where computational products can be seen as brilliantly designed and engag- ing to use yet can also be considered very problematic in how they support hidden agendas and often seem less than trust- worthy. In this article, we analyse factors shaping this emergent ethical dilemma and reveal the concept of a widening rift between what computational things actually are and do and the ways in which they are presented as things for use. Against this backdrop, we argue that there is a need for a new orientation in design programs to adequately address this deepening rupture between the aesthetics and ethics in the design of computational things. 

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  • 5.
    Hellström, Thomas
    et al.
    Umeå universitet, Teknisk-naturvetenskapliga fakulteten, Institutionen för datavetenskap.
    Bensch, Suna
    Umeå universitet, Teknisk-naturvetenskapliga fakulteten, Institutionen för datavetenskap.
    Apocalypse now: no need for artificial general intelligence2024Ingår i: AI & Society: The Journal of Human-Centred Systems and Machine Intelligence, ISSN 0951-5666, E-ISSN 1435-5655, Vol. 39, s. 811-813Artikel i tidskrift (Refereegranskat)
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  • 6.
    Holmström, Jonny
    et al.
    Umeå universitet, Samhällsvetenskapliga fakulteten, Institutionen för informatik.
    Hällgren, Markus
    Umeå universitet, Samhällsvetenskapliga fakulteten, Handelshögskolan vid Umeå universitet, Företagsekonomi.
    AI management beyond the hype: exploring the co-constitution of AI and organizational context2022Ingår i: AI & Society: The Journal of Human-Centred Systems and Machine Intelligence, ISSN 0951-5666, E-ISSN 1435-5655, Vol. 37, s. 1575-1585Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    AI technologies hold great promise for addressing existing problems in organizational contexts, but the potential benefits must not obscure the potential perils associated with AI. In this article, we conceptually explore these promises and perils by examining AI use in organizational contexts. The exploration complements and extends extant literature on AI management by providing a typology describing four types of AI use, based on the idea of co-constitution of AI technologies and organizational context. Building on this typology, we propose three recommendations for informed use of AI in contemporary organizations. First, explicitly define the purpose of organizational AI use. Second, define the appropriate level of transparency and algorithmic management for organizational AI use. Third, be aware of AI's context-dependent nature.

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  • 7.
    Reddy, Anuradha
    et al.
    Malmö University, Malmö, Sweden.
    Nicenboim, Iohanna
    Delft University of Technology, Delft, Netherlands.
    Pierce, James
    California College of the Arts, San Francisco, United States.
    Giaccardi, Elisa
    Umeå universitet, Teknisk-naturvetenskapliga fakulteten, Designhögskolan vid Umeå universitet. Delft University of Technology, Delft, The Netherlands.
    Encountering ethics through design: a workshop with nonhuman participants2021Ingår i: AI & Society: The Journal of Human-Centred Systems and Machine Intelligence, ISSN 0951-5666, E-ISSN 1435-5655, Vol. 36, nr 3, s. 853-861Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    What if we began to speculate that intelligent things have an ethical agenda? Could we then imagine ways to move past the moral divide 'human vs. nonhuman' in those contexts, where things act on our behalf? Would this help us better address matters of agency and responsibility in the design and use of intelligent systems? In this article, we argue that if we fail to address intelligent things as objects that deserve moral consideration by their relations within a broad social context, we will lack a grip on the distinct ethical rules governing our interaction with intelligent things, and how to design for it. We report insights from a workshop, where we take seriously the perspectives offered by intelligent things, by allowing unforeseen ethical situations to emerge in an improvisatory manner. By giving intelligent things an active role in interaction, our participants seemed to be activated by the artifacts, provoked to act and respond to things beyond the artifact itself-its direct functionality and user experience. The workshop helped to consider autonomous behavior not as a simplistic exercise of anthropomorphization, but within the more significant ecosystems of relations, practices and values of which intelligent things are a part.

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